Care & Disease Management

CareSource offers care and disease management programs that can help you. These programs help you learn about your health and how you can manage your specific health conditions. Our goal is to make sure you have the right tools to stay as healthy as possible. These programs are available to you at no cost.

Care Management

CareSource has nurses and other outreach workers on staff who can work with you one-on-one to help coordinate your health care needs. They can contact you by phone:

  • If your doctor requests one to contact you
  • If you request a phone call
  • If our care management staff feels their services would be helpful to you or your family

Our staff is trained to help you with any special medical problems like asthma, cancer or other medical conditions. We can also work with you if you need help figuring out when to get medical care from your doctor, an urgent care center or the emergency room.

For more information about Care Management or to talk with a staff member, call Member Services.

For more information, contact a Care Manager by completing the Care Management Contact Form or call 1-844-679-7867, TTY: 1-800-750-0750 or 711. Care Management is open 8am – 5pm, Monday through Friday Eastern Standard Time (EST).

Disease Management

CareSource offers a free Disease Management Program that can help you learn about your health and how you can better manage your specific health conditions such as asthma, diabetes, or high blood pressure. Our goal is to make sure you have the right tools to stay as healthy as possible.

We may receive information from your doctor, pharmacy or other health care source, letting us know that you would benefit from this program. We will send you materials related to your health condition along with tips for use in the online MyHealth tool.

The goals of our program include:

  • Helping you understand how to take good care of yourself
  • Helping you adopt a healthy lifestyle
  • Working with your doctor to reach your health goals

If you would like additional information on these conditions or you would like to opt-out of the program, please call 1-844-438-9498. We are committed to improving the health and wellness of our members.

CareSource is an HMO with a Medicare contract. Enrollment in CareSource depends on contract renewal. Call 1-844-607-2827 (TTY: 1-800-750-0750 or 711) for more information.