Behavioral Health

Our program is designed to support the care and treatment you provide to our members. We strive to limit the administrative burden while advocating for member access to quality behavioral health care.

Beacon Behavioral Health

Humana – CareSource contracts with Beacon Behavioral Health to oversee behavioral health-related functions, including:

  • Contracting and credentialing
  • Claims processing and payment
  • Referrals and triage
  • Care management

Contact Beacon at 1-877-380-9729 to:

  • Verify available behavioral health and substance abuse benefits
  • Seek an appointment
  • Seek direction for obtaining behavioral health and substance abuse services

Provider Portal

Save time. Save money. Use the secure Provider Portal.

This online tool lets you verify member eligibility, submit claims electronically, check claim status and more, all in one convenient location. Explore the resources available to you.

Provider Communications

CareSource understands that coordinated care is key to ensuring optimal outcomes for our members.  We support behavioral health coordination across all interventions along the continuum of care. Visit these webpages for resources to support coordinated care with a holistic integrated approach.

Coordinating Integrated Care

Humana – CareSource understands that coordinated care is key to ensuring optimal outcomes for our members.  At Humana – CareSource we support behavioral health coordination across all interventions along the continuum of care.  Visit these sites for resources to support coordinated care with a holistic integrated approach.

In the battle against opioid abuse, we are taking action. Visit the Opioid Tool Kit for resources to support your practice and encourage best practices in opioid use and pain management.

We are committed to zero suicides. Explore our Suicide Prevention Tool Kit for resources to help you integrate suicide prevention strategies into your practice.

Member Care

As a Humana – CareSource provider, you can easily access members’ benefits to best serve their needs.

Reporting

Humana – CareSource requires that behavioral health partners send initial and quarterly summary reports of a member’s behavioral health status to the PCP, with the member’s or the member’s legal guardian’s consent. Reports may be required more frequently if clinically indicated.