Updates & Announcements
We strive to make partnering with us simple. We’re aware things may change in the way we do business with you and want to communicate these changes to you in an efficient manner.
Visit the Updates & Announcements page frequently to find all the latest CareSource news. We share updates regarding:
- COVID-19 information
- Pharmacy information, including our Preferred Drug Lists (PDLs)
- Medical, pharmacy, reimbursement and administrative policies
- Authorization requirements as communicated through network notifications below
The links below are in PDF format. If you do not have Adobe Acrobat Reader, you may download it here.
General Updates
| 2025 | Date |
|---|---|
| Coding Documentation Guides Available | 06/16/2025 |
| Policy Updates June 2025 | 06/01/2025 |
| Pharmacy Policy Updates June 2025 | 06/01/2025 |
| Provider Focus Group Invite | 05/19/2025 |
| Pharmacy Policy Updates May 2025 | 05/16/2025 |
| 2025 Prior Authorization Update | 05/02/2025 |
| Policy Updates May 2025 | 05/01/2025 |
| Prothesis and Orthosis Claims Editing Logic | 04/10/2025 |
| 2024 HHS-RADV Audit Begins May 2025 | 04/04/2025 |
| Medical Record Reviews | 04/02/2025 |
| Pharmacy Policy Updates April 2025 | 04/01/2025 |
| Policy Updates April 2025 | 04/01/2025 |
| It's Patient Experience Survey Season | 03/14/2025 |
| Pharmacy Policy Updates March 2025 | 03/01/2025 |
| Policy Updates March 2025 | 03/01/2025 |
| Avalon Policy Updates - Q4 2024 | 03/01/2025 |
| Policy Updates February 2025 | 02/01/2025 |
| Avalon Policy Update - February 2025 | 02/01/2025 |
| Policy Updates January 2025 | 01/01/2025 |
| Updating Demographics | 01/01/2025 |