Veteran Care

CareSource partners with TriWest Healthcare Alliance, in conjunction with the U.S. Department of Veterans Affairs (VA), so that CareSource network providers may provide care as part of the VA Patient-Centered Community Care Program (VA PCCC).

Veteran Care Questions?

TriWest: 1-866-245-3820
Email: triwestexpansion@triwest.com.

TriWest Healthcare Alliance

TriWest Healthcare Alliance is an Arizona-based corporation that manages health benefits under the United States Department of Veterans Affairs (VA). TriWest has worked collaboratively with the VA to support programs that offer veterans care outside of VA facilities—referred to as “community care”—across 28 states in the western and southern U.S.

Learn more about TriWest Healthcare Alliance’s expansion.

Contracting

You are now included in the VA PCCC provider network through CareSource. An updated amendment will be sent via mail to your office with information regarding reimbursement, administration and medical services. If you do not wish to participate, please notify us.

Opt-Out Process

Requests to opt out of the VA PCCC Program should be sent via email to VeteranCare-OptOut@caresource.com. Please include:

  • Key contact’s name, email and phone number
  • Group IRS & DBA Name
  • Group Tax ID & NPI Number

Programs

Patient-Centered Community Care

The Patient-Centered Community Care (PC3) program includes a private network of primary care and specialty care physicians from across the country who have signed a contract with TriWest to see veterans when VA is unable to provide care directly.

Veterans Choice Program

Through the Veterans Choice Program (VCP), all eligible veterans have an option to seek health care with private care providers in the community. The VCP is veteran-driven, meaning Veterans choose whether to opt-in, rather than VA making the choice for them. As a provider, you may be contacted by TriWest or a veteran regarding the VCP.

Resources

TriWest Provider Resources – Find resources and updates from TriWest.

Provider Handbook – Reference program and operational information for veteran care administered through TriWest.