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Ohio
Ohio

Nurse Advice Line 

CareSource 24® (24-hour nurse advice line)

Members can call the CareSource 24 nurse advice line 24 hours a day, seven days a week, including holidays. The toll-free number is located on your ID card.

Our nurses can help you:

  • Decide when self-care, a doctor visit, or the emergency room is appropriate
  • Understand a medical condition or recent diagnosis
  • Prepare questions for doctor visits
  • Find out more about prescriptions or over-the-counter medicines
  • Learn about nutrition and wellness

Members can also complete a form to ask a question. A registered nurse will call you with an answer within 24 hours. Click here to open the form. 



 Updated January 17, 2014

H6178_OHMSNP831
CMS Approved 2/12/14