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Member Services Department

Speak with one of our dedicated CareSource Advantage® (HMO SNP) Medicare representatives.

Call: 1-800-708-8729
TTY: 1-800-750-0750 or 711
Hours: 8 a.m. - 8 p.m., Monday - Friday

Written Requests

Our 2013 Evidence of Coverage or 2014 Evidence of Coverage provides information about how to contact our Member Services Department by fax or mail.

Our fax and address information is as follows:
Fax: 1-855-761-9052
By Mail:

CareSource Advantage® (HMO SNP)
P.O. Box 1949
Dayton, OH 45401-1949

CareSource24®, 24-Hour Nurse Advice Line

Do you have questions about your health? Call our CareSource 24 nurse advice line. Registered nurses can answer your questions 24 hours a day, seven days a week, 365 days a year. Members can call the toll-free number located on their ID card.

Updated January 17, 2014

CMS Approved 2/12/14