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Member Services Department

Speak with one of our dedicated CareSource Advantage® (HMO SNP) Medicare representatives.
Call: 1-800-708-8729
TTY: 1-800-750-0750 or 711
Hours: 8 a.m. - 8 p.m., Monday - Friday

Written Requests

Our 2014 Evidence of Coverage provides information about how to contact our Member Services Department by fax or mail.
Our fax and address information is as follows:
Fax: 1-855-761-9052
By Mail:
CareSource Advantage® (HMO SNP) P.O. Box 1949 Dayton, OH 45401-1949

CareSource24®, 24-Hour Nurse Advice Line

Do you have questions about your health? Call our CareSource24 nurse advice line. Registered nurses can answer your questions 24 hours a day, seven days a week, 365 days a year. Members can call the toll-free number located on their ID card.

Updated October 30, 2014

H6178_OHMSNP885 CMS Approved 12-5-14