Welcome Ohio Medicaid Members!
CareSource is a Medicaid managed-care plan that provides health care services to Ohio residents eligible for Aged, Blind or Disabled and Covered Families and Children (including Healthy Start and Healthy Families). Our mission is to make a lasting difference in our members’ lives by improving their health and well-being.
CareSource covers you with care. One way we do this is to give you information online. If you are a CareSource member, you can log on to My CareSource, your personal, online account. You can see updates about your health care plan and take a Health Risk Assessment (HRA) to learn more about your health. We can tell you about benefits and health care options that meet your needs. Sign up with My CareSource today!
CareSource is available statewide.
This website contains information that will help you understand your CareSource insurance coverage. You will find:
- Details about your benefits and services
- Your member handbook
- Our Find a Doctor/Provider search tool to help you easily find a health partner
- A list of drugs that CareSource covers
- Any much more
When You Can Reach Us
CareSource is open for business Monday through Friday, 7 a.m. to 7 p.m. We are closed on:
- New Year’s Day
- Memorial Day
- 4th of July
- Labor Day
- Thanksgiving Day
- The day after Thanksgiving
- The day before Christmas
- Christmas Day
When a holiday falls on a Saturday, we are closed the Friday before it. If the holiday falls on a Sunday, we will be closed on the Monday after it.
Call Us for Help
Here’s how to get in touch with us.
|If you...||Then call...||When...|
|Wish to talk with a nurse for some medical advice||CareSource24® at 1-866-206-0554 (TTY: 1-800-750-0750 or 711)||24 hours a day, 7 days a week|
|Have a question about your CareSource benefits||Member Services at 1-800-488-0134 (TTY: 1-800-750-0750 or 711)||7 a.m. – 7 p.m., Monday – Friday|
Need a ride to a medical appointment for a service that Medicaid covers or to let us know about a transportation complaint or issue
|Member Services at 1-800-488-0134 (TTY: 1-800-750-0750 or 711)||7 a.m. – 7 p.m., Monday – Friday|