« Members


CareSource has an app for your smartphone or tablet. You can access your My CareSource® account, view your ID card, find a doctor, and more!


Welcome Ohio Medicaid Members!

CareSource is a Medicaid managed-care plan that provides health care services to Ohio residents eligible for Aged, Blind or Disabled and Covered Families and Children (including Healthy Start and Healthy Families). Our mission is to make a lasting difference in our members’ lives by improving their health and well-being.

CareSource covers you with care. One way we do this is to give you information online. If you are a CareSource member, you can log on to My CareSource, your personal, online account. You can see updates about your health care plan and take a Health Risk Assessment (HRA) to learn more about your health. We can tell you about benefits and health care options that meet your needs. Sign up with My CareSource today!

Service Area

CareSource is available statewide.

Online Resources

This website contains information that will help you understand your CareSource insurance coverage. You will find:

When You Can Reach Us

CareSource is open for business Monday through Friday, 7 a.m. to 7 p.m. We are closed on:

  • New Year’s Day
  • Memorial Day
  • 4th of July
  • Labor Day
  • Thanksgiving Day
  • The day after Thanksgiving
  • The day before Christmas
  • Christmas Day

When a holiday falls on a Saturday, we are closed the Friday before it. If the holiday falls on a Sunday, we will be closed on the Monday after it.

Call Us for Help

Here’s how to get in touch with us.

If you...Then call...When...
Wish to talk with a nurse for some medical adviceCareSource24®  at 1-866-206-0554 (TTY: 1-800-750-0750 or 711)24 hours a day, 7 days a week
Have a question about your CareSource benefitsMember Services at 1-800-488-0134 (TTY: 1-800-750-0750 or 711)7 a.m. – 7 p.m., Monday Friday

Need a ride to a medical appointment for a service that Medicaid covers or to let us know about a transportation complaint or issue

Member Services at 1-800-488-0134 (TTY: 1-800-750-0750 or 711)7 a.m. – 7 p.m., Monday Friday