File a Grievance

What is a Grievance? 

A grievance is an official complaint. You have the right to file a grievance at any time. Examples of grievances include:
  • You cannot get a timely appointment with a provider.
  • You think the provider’s office staff did not treat you fairly.
  • You are not satisfied with the quality of care you received.

These types of grievances do not involve benefits or denial of benefits.

To learn more about how to file a grievance, choose your state and plan from the drop down lists in the purple header at the top of the page.