File a Grievance
What is a Grievance?
A grievance is an official complaint. You have the right to file a grievance at any time. Examples of grievances include:
- You cannot get a timely appointment with a provider.
- You think the provider’s office staff did not treat you fairly.
- You are not satisfied with the quality of care you received.
These types of grievances do not involve benefits or denial of benefits.
To learn more about how to file a grievance, choose your state and plan from the drop down lists in the purple header at the top of the page.