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West Virginia
West Virginia

Pharmacy

CareSource helps you pay for your prescription drugs and some prescription medical supplies at the pharmacy. You can get your prescriptions at any pharmacy that is in-network with CareSource. Use the Find a Pharmacy Quick Link on the left side of the page to find a pharmacy near you.

Here are some more important facts about CareSource prescription drug coverage:

  • You have to go to a pharmacy that takes CareSource to get your prescriptions.
  • You will need to show your ID card and your prescription at the pharmacy. Your ID card will let pharmacies know you are a CareSource member.
  • You may have copayments, deductible, and/or coinsurance for your prescriptions, depending on your plan.
  • Some medicines may have limits on how much can be dispensed to you at one time.
  • Some medicines require permission or prior authorization. The health partner who orders the drug should help you get prior authorization. The prior authorization requirements for your medicines may change.

Covered Prescriptions

CareSource uses a formulary or preferred drug list, also called a PDL. These are drugs that we like our providers to prescribe. Click the Find My Prescriptions Quick Link to search for your prescriptions in our look-up tool to find out what medicines and medical supplies are covered, and at what amounts for your plan. You can also find the PDL document located on the Drug Formulary page along with useful information like how to request a drug not on our PDL.

PRESCRIPTION COSTS

Using our Find My Prescriptions tool is a quick way to confirm your prescriptions costs. Drugs on the CareSource formulary are placed in six different levels or tiers. Each tier has a different cost-sharing amount.

Some out-of-state pharmacies do not take CareSource, but most chain drug stores across the country do. If you think you will travel out of our service area, be sure to fill your prescriptions before you leave. You can also use our Find A Pharmacy tool to confirm if there is a pharmacy in your area

SPECIALTY PHARMACY

CareSource works with CVS Caremark to supply specialty medications that your doctor may prescribe. Specialty drugs might be ordered when you have a chronic or difficult health condition. They typically require special handling or monitoring, or special administration. If you have been prescribed specialty drugs, CVS Caremark can:

  • Help you get your prescription filled or moved from the pharmacy you get it from now
  • Deliver your specialty meds to your home, workplace or to your doctor’s office
  • Help you learn about your specialty medication and give you support from specially-trained health care professionals

For more information, call CaremarkConnect® at 1-800-237-2767. They can take your call Monday through Friday from 7:30 a.m. to 9 p.m. Eastern Standard Time (EST).

You may also access the Caremark.com website in order to manage prescription refills for existing specialty mail order medications as well as check coverage information.

PRIOR AUTHORIZATION

For some drugs, we require that your doctor send us some information. This is called a prior authorization request. It tells us why a certain drug and/or a certain amount of a drug is needed. We must approve the request before you can get the drug.

You can find out if a drug requires prior authorization by reviewing the PDL on the Drug Formulary page. Medications billed on the medical benefit may also require prior authorization. Please check the NavigateAuthorization Requirements for Medications on the Medical Benefit.

We may not approve a prior authorization request for a drug. If we don't, we will send you information about how you can appeal our decision.

Drug Safety Recalls

Sometimes, the federal government issues drug recalls. To find out if a drug you take is being recalled, please check the listings on the U.S. Food & Drug Administration website.