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West Virginia
West Virginia

PLAN DOCUMENTS

Review your CareSource Marketplace plan documents to make sure you get the most from your health insurance plan. You can also contact us with any questions you have about your plan coverage.

MEMBER HANDBOOK

The NavigateMember Handbook is a quick reference guide to your health care benefits. It allows you to quickly look up information such as how to contact us, how to request an ID card and how to pay your bill.

EVIDENCE OF COVERAGE (EOC)

The EOC is an important legal document that describes the relationship between CareSource and CareSource members. It serves as your contract with CareSource and describes CareSource members’ rights, responsibilities and obligations. It also tells you how the plan works, the covered services you are entitled to, any conditions and limits related to covered services, the health care services that are not covered by the plan, and the annual deductible, copayments, and coinsurance you must pay when you receive covered services.

Access the EOC below that corresponds to your plan.

GLOSSARY

NavigateGlossary of Health Coverage and Medical Terms

FORMS

We want you to easily find the forms you need for your CareSource Marketplace plan. Visit the Forms page to find any form when you need it.