Contact Us

Member Services

1-833-230-2053 (TTY: 711)

We are open Monday through Friday from 24 hours a day, seven days a week. We can help if you:

Learn more about your benefits and how to access them.
Schedule transportation at no cost.
Get printed copies of member materials sent to you at no charge.
Get interpreters in the language you speak.
Help find providers near you, and much more!

HAP CareSource
P.O. Box 8738
Dayton, OH 45401-8738

We are closed each year on:

New Year’s Day
Martin Luther King Jr. Day
Memorial Day
Independence Day

Labor Day
Thanksgiving Day
Day After Thanksgiving
Christmas Day

If one of these days falls on a weekend, we will be closed the following business day. Our 24-Hour Nurse Advice Line is open 24 hours a day, 7 days a week, including holidays.

Help in Other Languages and Formats

We can get you sign language interpreters or interpreters in the language you speak. They can help you talk with us or your providers. You can also get materials in other formats. These formats include large print, Braille, or audio. This is all at no cost to you.

24-Hour Nurse Advice Line

1-833-687-7370 (TTY: 711)

Get the help you need 24 hours a day, 7 days a week, 365 days a year. We can help you:

Learn about a health problem.
Decide when a visit to a provider, urgent care, or an ER visit is needed.
Find out more about prescriptions or over-the-counter medications, and much more!

Other Helpful Contacts

Addiction Support Line | 1-833-674-6437 (TTY: 711)

Michigan Department of Health and Human Services