Renew Your Benefits

Don’t Lose Your Coverage

We love that you are a member of HAP CareSource MI Coordinated Health! Medicaid eligibility reviews happen annually. Most people need to renew their Medicaid coverage each year so that they can keep their health coverage. We cannot renew for you. You need to renew through your local Michigan Department of Health & Human Services (MDHHS) office.

When it is time to renew, MDHHS will send a renewal form when it is time to renew. your Medicaid coverage. If you don’t take action, you could lose your Medicaid eligibility. Without Medicaid coverage, you will not be eligible for HAP CareSource MI Coordinated Health.

There are three easy steps you need to take to help determine if you still qualify for coverage:

  1. Update your contact information at Michigan.gov/MIBridges.
  2. Check your mail or text messages for a notification letter from MDHHS.
  3. Complete your MDHHS renewal form if you get one.

Visit MI Bridges or contact your local MDHHS office if you need help. If you don’t have a MIBridges account, you will need to create one. Once you’re in your own account, make sure to put all of your information in correctly. If you have to go back in and change something, put the changes in both the Profile and Report Changes sections.

Before you submit your Medicaid renewal, be sure to have the following documentation that applies to you handy. You need proof of:

AgeIncomeAssetsCitizenship

Birth Certificate
Driver’s License
ID Card

Paystubs
Tax Returns
Social Security
Veteran’s Benefits

Bank Statements
Retirement Accounts
Other Financial Documents

Birth Certificate
U.S. Passport
Voter Registration Card
USCIS ID Card

Disability StatusOther Insurance

SSD Documents
Other Proof of Disability Status

ID Cards from Other Insurance
Medicare Card (red, white and blue card)

After you send in your renewal, you may receive a Verification Checklist if any documents are missing. Be sure to review and respond to this request.

Need more help?

  • General information: Call the Beneficiary Help Line at 1-800-642-3195 (TTY: 1-866-501-5656).
  • Technical support for MIBridges: Call the Support Help Desk at 1-844-799-9876 (TTY:1-833-285-5910).
  • If you have notreturned your Medicaid renewal on time and are in danger of losing coverage, call the Phone Renewal Help Line at 1-833-599-6444 (TTY: 866-501-5656). The staff will take your Medicaid renewal information over the phone. Please make sure to have all above documentation handy prior to your call.
  • If you no longer qualify for Medicaid and need health care call the Marketplace Referral Help Line at 1-800-318-2596 (TTY: 1-855-889-4325). Please note, this is a federal resource, not specific to Michigan.