Renew Your Benefits
Don’t Lose Your Coverage
We love that you are a member! Medicaid eligibility reviews happen annually. You need to renew your Medicaid coverage each year so you can keep your health coverage. We cannot renew for you. You need to renew through the Michigan Department of Health & Human Services (MDHHS) office.
If you need to renew, you will get a letter or packet in the mail from MDHHS about your Medicaid eligibility. Make sure they have your updated contact information so that you can get this mail on time. Respond to any mail or texts you get from MDHHS as soon as you can. If you don’t take action, you could lose your Medicaid eligibility. Without Medicaid coverage, you will no longer be a HAP CareSource MI Coordinated Health member.
Renew in one of these ways:
- Online: Log in or create a MI Bridges account.
- By phone: Call your local MDHHS office.
- In person: Some offices let you come in person to get help. Check with your local MDHHS office to see if you can come in person.
You may need these documents to renew. It’s a good idea to gather these before you start.
| Age | Income | Assets | Citizenship |
|---|---|---|---|
Birth Certificate | Paystubs | Bank Statements | Birth Certificate |
| Disability Status | Other Insurance | ||
SSD Documents | ID Cards from Other Insurance | ||
After you send in your renewal, you may receive a Verification Checklist if anything is missing. Be sure to review and respond to this request quickly.
Need more help?
- Beneficiary Help Line: 1-800-642-3195 (TTY: 1-866-501-5656).
- Support Help Desk for MIBridges: 1-844-799-9876 (TTY:1-833-285-5910).
- Renewal Help Line: If you have not returned your Medicaid renewal on time and are in danger of losing coverage, call 1-833-599-6444 (TTY: 866-501-5656). They will take your information over the phone. Be sure to have all the above documents handy prior to your call.
Keep your address up to date.
Don’t risk losing your benefits. Contact MDHHS if you have a new address.