Renew Your Benefits

Don’t Lose Your Coverage

HAP CareSource MI Health Link cares about you. Our mission is to help you stay healthy. To stay a HAP CareSource MI Health Link member, you have to renew your Medicaid benefits with your local Michigan Department of Health & Human Services (MDHHS) office.

The MDHHS sends a renewal form when it is time to renew your Medicaid coverage. If you don’t take action, it could result in the loss of your Medicaid eligibility for health care coverage. Without Medicaid coverage, you will no longer be eligible for HAP CareSource MI Health Link.

Your Next Steps

There are 3 easy steps you need to take to help determine if you still qualify for coverage:

  1. Update your contact information at
  2. Check your mail or text messages for a notification letter from MDHHS.
  3. Complete your MDHHS renewal form if you get one.

For help or to update your contact information today:

Visit MI Bridges or contact your local MDHHS office. You can find your nearest MDHHS office at

If you don’t have a MIBridges account, you will need to create one by selecting “Register.” Once you’re in your own account, make sure to put all of your information in correctly. If you have to go back in and change something, put the changes in both the Profile section and the Report Changes section. 

Before you submit your Medicaid renewal, be sure to have the following documentation that applies to you handy. You need proof of:


Birth Certificate
Driver’s License
ID Card

Tax Returns
Social Security
Veteran’s Benefits

Bank Statements
Retirement Accounts
Other Financial Documents

Birth Certificate
U.S. Passport
Voter Registration Card

Disability StatusOther Insurance

SSD Documents
Other Proof of Disability Status

ID Cards from Other Insurance
Medicare Card (red, white and blue card)

After you send in your renewal, you may receive a Verification Checklist if any documents are missing. 

Be sure to review and respond to this request if you receive it. If you do not respond, your Medicaid may be closed. 

More questions?

You can also call the following help lines for support:

  1. For general information on submitting your renewal:
    • Call the Beneficiary Help Line at 1-800-642-3195 (TTY: 1-866-501-5656)
  2. For technical support with your MIBridges account:
    • Call the MIBridges Support Help Desk at 1-844-799-9876 (TTY:1-833-285-5910)
  3. If you have not returned your Medicaid renewal on time and are in danger of losing coverage:
    • Call the Phone Renewal Help Line at 1-833-599-6444 (TTY: 866-501-5656). The staff will take your Medicaid renewal information over the phone. Please make sure to have all above documentation handy prior to your call.
  4. If you no longer qualify for Medicaid and need health care:
    • Call the Marketplace Referral Help Line at 1-800-318-2596 (TTY: 1-855-889-4325). Please note, this is a federal resource, not specific to Michigan.

Have Questions?

Visit the following web pages:

To schedule transportation, please call 1-833-230-2057 (TTY: 1-833-711-4711 or 711) at least two business days before you need a ride. We are open 8 a.m. to 8 p.m., Monday through Friday.

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