Where To Get Care
We make it easy for you to find a doctor, hearing provider, pharmacy and dentist. It’s always a good idea to call the doctor’s office first. You can confirm they accept your plan and are taking new patients.
| Primary Care Provider (PCP) | Telehealth | Convenience Care Clinics | Urgent Care | Hospital Emergency Room |
|---|---|---|---|---|
For routine care, common illnesses and advice. You should see your PCP the most often! | Speak to a doctor by phone or computer from wherever you are. Ask your PCP if they offer telehealth. | See health care providers inside local drug and grocery stores. Use for common illnesses and advice if your PCP is not available. | When your PCP is not available and your condition or injury cannot wait. | For life-threatening issues or when you need help right away. |
Find a doctor, hearing provider or pharmacy
Use our Find a Doctor/Provider search tool to find a network provider or care location near you. Use the filters in the right column to find providers in network for your plan, as well as search by specialty and more.
Visit the Plan Documents page to view the provider directory.
Find a dentist
Find a dentist in your network. Dental coverage is for HAP CareSource Healthy Michigan Plan and pregnant women.
24-Hour Nurse Advice Line
24-Hour Nurse Advice Line provides around-the-clock access to a caring and experienced staff of registered nurses.
Our nurses can help you:
- Decide when self-care, a doctor visit or the emergency room is needed
- Understand a medical condition or recent diagnosis
- Find out more about prescriptions or over-the-counter medicines
You can call our 24-Hour Nurse Advice Line 24 hours a day, 7 days a week. Just call 1-833-687-7370 (833-NURSE-70). The number is also on your HAP CareSource member ID card.