Transportation

You can get unlimited rides to:

• Health care visits.
• Renewal appointments with Job and Family Services.
• Pharmacies to pick up your prescriptions.
• Gyms.
• Grocery stores.
• Community and wellness services or events.

Schedule Your Ride

To schedule your ride or learn more by calling Member Services at 1-833-230-2057 (TTY: 1-833-711-4711 or 711). You can also call us with complaints.

Please call 48 hours before you need a ride, when you can. Tell us about any special needs.

Tell us if you:

• Use a walker, wheelchair or other mobility device.
• Need to meet at a back door.
• Do not have a phone where the driver can call you.
• Need help from door to door.
• Speak a language other than English.
• Have a family member or caregiver joining you.
• Use oxygen.

You may be able to get a same-day ride for urgent trips, such as when you:

• Leave the hospital.
• Need to go to an urgent care.
• Have an urgent visit with your provider.

Please note: You cannot use transportation for personal trips. This includes hair appointments or to picking up kids from daycare. Abuse of the benefit can lead to a six-month suspension.