As our member, you get medical and behavioral health benefits and more! We offer extra services to make it easy to use your benefits and stay healthy. As a HAP CareSource MI Health Link member, you’ll enjoy:

Health and Wellness

Over-the-Counter Items

As a HAP CareSource MI Health Link member, you receive a $75 quarterly allowance for over-the-counter (OTC) items. You can order OTC items through the MyBenefits portal, by phone or by mail. You can get OTC items for allergy relief, vitamins, OTC pain relief, blood pressure monitors and more. Call 1-877-269-9234 (TTY: 711) or visit for more information.

GetSetUp Program

Michiganders are spending more time at home. That means some older adults could need technology or social support. We’re working with the Michigan Department of Health and Human Services (MDHHS) and the Michigan Health Endowment Fund to help. GetSetUp is a free and interactive program for older adults. It has over 150 online classes taught by retired educators. GetSetUp is a safe place for older adults to hangout, learn, teach and connect with peers.

Learn More

Easy Access to Care

Sometimes you need medical care, but you can’t see your primary care provider (PCP). HAP CareSource MI Health Link makes it easy to get care for common health needs. For information about all of the options available to you, see where to get care.

24-Hour Nurse Advice Line

You can call our 24-Hour Nurse Advice Line any time you have a question about your health. A caring registered nurse will answer your questions and can even help you decide what kind of care you need. Nurses are available 24 hours a day, 365 days a year. Call 1-833-687-7370 (TTY: 1-833-711-4711 or 711) to speak to a nurse. The number is also listed on your HAP CareSource MI Health Link member ID card.  The call is free.

Urgent Care Centers and Convenience Care Clinics

Need care quick or after hours? The HAP CareSource MI Health Link network includes urgent care centers and convenience care clinics inside select drug and grocery stores to help you get care when and where you need it. These clinics often have evening and weekend hours and allow walk-ins. You can find these network providers through Find a Doctor/Provider, our online search tool.

Care Support

Care Coordination and Disease Management Programs

You have full access to a continuum of services with a community-based Care Coordination team to meet your personal needs. You also have access to Disease Management education to help you learn more about managing certain ongoing health conditions.

Convenient Resources

CareSource Mobile App

Manage your HAP CareSource MI Health Link plan on the go with the CareSource mobile app. The app lets you access your secure My CareSource® account from your mobile device to:

  • View and share your digital HAP CareSource MI Health Link member ID card.
  • Access your secure My CareSource®
  • Find a doctor, hospital, clinic or urgent care near you.
  • View your claims.
  • Call the 24-Hour Nurse Advice Line and speak with a Registered Nurse anytime, 24/7/365.
  • Call and speak with Member Services.
  • Connect with Teladoc®, your telehealth services provider.
  • And more!

The CareSource mobile app is available for both iPhone and Android systems. Get it through the App Store® or Google Play® by searching for CareSource.

My CareSource Member Portal

My CareSource is your personal online account on our member portal. Use your My CareSource account to:

  • Choose or change your primary care provider (PCP).
  • Request a new HAP CareSource MI Health Link member ID card.
  • Review your benefits.
  • Take a health assessment or screening each year.
  • Access your claims online.
  • And more!

Sign up to get started. Your My CareSource account also lets you get more information using the CareSource mobile app.


As a HAP CareSource MI Health Link member, you get rides to and from medical appointments. This includes:

  • Doctor
  • Dentist
  • Eye doctor
  • Hearing
  • Pharmacy

MIDHHS - MI Health Link LogoYou also have access to rides to pick up durable medical equipment and to get your COVID-19 vaccine and flu shot. Transportation is not allowed for personal use (i.e. hair appointments, picking up children from daycare). Call 1-833-230-2053 (TTY: 1-833-711-4711 or 711) to schedule your ride.

Call 911 for a life-threatening emergency.