Provider Maintenance

Up-to-date contact information is critical to process your claims. In addition, it ensures our directories are up-to-date and reduces unnecessary calls to your practice.

Update Your Information

Providers should continue to submit provider adds, demographic or status changes and terminations via the HAP CareSource™ Provider Change Form.

Once complete, email the form to with the subject line: Provider Change Form. In the body of the email, be sure to include:

  • Type 1 NPI
  • Type 2 NPI
  • Tax ID

Please be sure your office address, phone, fax, etc. are up to date in the National Plan & Provider Enumeration System or NPPES. Pharmacy benefit managers typically use DEA and NPPES systems to send required patient-level notices, such as transition letters and approval or denial letters.

Please contact our Provider Services team at 1-833-230-2159 if you have any questions.