Provider Manual

The provider manual is a resource for working with our health plan. It communicates policies and programs and outlines key information, such as claims submission and reimbursement processes, authorizations, member benefits, and more to make it easier for you to do business with us.

Dental Provider Manual

The dental provider manual (coming soon) is a resource for our dental providers and serves as a link between your office and HAP CareSource™ MI Coordinated Health (HMO D-SNP). It provides important information on topics such as covered services, services that require prior authorization, claim submission and more.

Note: We continually update information, both on a periodic and an as-necessary basis, and the content in the manuals is subject to change without notice. We post updates through network notifications on the Updates & Announcements page. Please check this webpage often to stay current with all updates.