Let’s Get Started With Your Plan

Create Your CareSource MyLife Account
Get 24/7 access to your health plan with CareSource MyLife. Once you’ve created your account and linked your plan, you can:
- View, share, or print your digital ID card.
- See your benefits and coverage.
- Track your prior authorizations.
- Search for in‑network providers.
- Access care and support resources.
- Update your email or phone number.

Keep Your Member ID Card Handy
You should get your HAP CareSource MI Coordinated Health member ID card in the mail about 5-7 days after your welcome letter. Use your member ID card when you visit the doctor, get prescriptions, or in case of an emergency.
Need your member ID card right away? You always have access to your member ID card in your CareSource MyLife account.

Meet Your Care Team
Every HAP CareSource MI Coordinated Health member gets a Care Coordinator. They will be your main contact and will work with you and your providers to coordinate your care. They will call you to help you complete your Health Risk Assessment (HRA). The HRA helps us understand your unique health needs and tailor your care. Plus, you can earn a $50 reward for completing your HRA!*

Activate Your Healthy Benefits+ Card
Your plan includes a Healthy Benefits+ card. Use your card to buy eligible over-the-counter (OTC) products like cold and flu medicine, vitamins, and more. You will get your Healthy Benefits+ card in the mail.
The card will come with directions on how to set it up and use it. If you don’t get your Healthy Benefits+ card before your coverage start date, call Member Services at 1-833-230-2057 (TTY: 1-833-711-4711 or 711).

Learn More About All Your Benefits
You have Medicare and Medicaid coverage with no copays. Plus, extra perks that help save you money. This includes:
- Enhanced dental, vision, and hearing . $0 copays for routine visits, plus allowances for supplemental services.
- Unlimited rides to your provider visits, pharmacies, to the gym, grocery stores, and more.
- My HAP CareSource Rewards Program® where you earn rewards for doing healthy activities.
- Fitness Benefits through Silver&Fit®. Workout at participating fitness centers or at home with a fitness kit. All at no cost to you.

Review plan documents
Carefully review your plan documents so you know what’s covered. This includes your member handbook, prior authorization list, formulary, and more.
Additional Resources For New Members
READY TO TAKE THE FIRST STEP?
Create your CareSource MyLife account and link your plan today. See all your plan details in one place. Start your personalized experience!