Addiction Help

If you’re ready to start treatment, we’re here to help. The process can be overwhelming, and we are here to answer your questions. No matter what, you can count on us to be there with you through this process. Call our addiction support line at 1-833-674-6437.

Your CareSource plan covers Substance Use Disorders (SUD). SUDs are treatable diseases, with multiple treatment choices. No one treatment approach is right for everyone. Treatment may include medication, counseling, and/or behavior therapy. Talk to your doctor about which ones might be right for you or your loved one.

Here are free resources available to all members:

  • Naloxone (Narcan) is covered at no cost. This medication is used to stop an opioid overdose. Naloxone cannot be self-administered so it is vital that family or friends who may know someone at risk of an overdose have this medication on hand.
  • MyStrength is an online tool that can help you learn about ways to lower your stress, and deal with tough situations like grief.
  • DisposeRX® Packets can help you get rid of expired drugs you no longer use. Fill out the form found at under Find My Prescriptions to receive a free packet in the mail.
  • CareSource SUD Addiction Support Line: 1-833-674-6437

Pregnant and Using Alcohol or Drugs?

Call our addiction support line at 1-833-674-6437. Together we can reduce the harmful impacts that addiction can have on you and your child.

Does Treatment Even Work?

Addiction can be devastating and the thought of recovering can seem out of reach. But no matter how powerless you feel, change is possible with the right treatment and support.

It’s important to accept that treatment will take time. Most people need at least 3 months of treatment to significantly reduce or stop drug use.

Don’t believe that treatment works? Check out this success story!
Meet Eric

By the time he was 16, Eric was regularly using drugs with his parents. At 22, he decided it was time to stop. Today, he’s fifteen years sober and works as a life coach with CareSource Life Services where he helps others overcome their addiction and rebuild their lives. Hear him tell his story on the Springfield News Sun website.

What Can I Expect?

Recognizing you need treatment takes courage and strength. You don’t have to do it alone. We will be with you on this journey. Treatment is more than addressing your addiction. It includes addressing your day-to-day challenges, such as medical needs, mental and social challenges, family history and more.

Treatment is different for everyone. It’s not a one-size-fits all solution. A health care professional can help you decide which combination of support services will work best for you.

Here are the Things You can Expect from Most Treatment Programs

Counseling and Behavioral Therapy

Therapy is a critical part of recovery. Recovery will be hard physically, mentally and emotionally, so having professional support through this journey is important. They can give you tools and techniques to help you reach your treatment goals and they will help you deal with additional day-to-day challenges, such as mental and social challenges, family history and more.


Detoxification, or detox, is when your body physically withdraws from drugs or alcohol. It’s best to go through this process at an inpatient treatment facility or through an outpatient program, so you can be monitored by a health care professional.


Your doctor may prescribe you medications that help with withdrawal symptoms. Some common examples include buprenorphine/naloxone, Vivitrol, or methadone. Taking medication AND therapy can be a highly effective way to treat addiction.

Support Groups

Battling addiction can be lonely, but you are not alone in your recovery. Many people battle addiction. Support groups allow you to connect with people who are on the same recovery journey. Often, these people become your trusted friends for the long-haul.

I’m Ready. Where Do I Start?

When you are ready for treatment:

  • Contact CareSource Member Services for help finding a provider and scheduling an appointment. You can call our Care Advocates using our addiction treatment phone line at 1-833-674-6437.
  • Access Find a Doctor/Provider on our website to find doctors who treat addiction in your area.
  • Talk with your doctor about your addiction.
  • Contact your Care Manager with CareSource.