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IN MED Member Portal Notification Message

You may have unused babies First® or Kids First rewards that are expiring on June 15th.  Please redeem the rewards on your CareSource OTC card today. Call us with any questions at 1-844-607-2829 (TTY: 711). We are open Monday through Friday, 8 a.m. to 8 p.m., Eastern Time.

Active and Fit Discount Message – Member Portal

NEW!  Active&Fit Direct:  Now even if you didn’t choose a Dental, Vision & Fitness CareSource plan, you can join Active&Fit Direct any time with no contract and you can switch fitness centers or join more than one! Join one by work and one by your home!  Change any time you like. You can use workout videos at home, or even get one-on-one wellness coaching by phone!

To sign up for Active&Fit Direct go to: https://www.activeandfitdirect.com/fitness/AF640027CA.  Get a $0 enrollment fee through September 30 with code SUMMERTIME. It is just $28 monthly.

NOTE: DENTAL, VISION & FITNESS PLAN MEMBERS!  SIGN UP/ACCESS YOUR ACCOUNT THROUGH THE ACTIVE&FIT WEBSITE!

Member Incentives and Rewards Programs

CareSource offers rewards to members for taking charge of their health. Learn what healthy activities qualify for the reward.

Did you know?

CareSource offers rewards to members for taking charge of their health. Learn what healthy activities qualify for the reward.

Did you know?

CareSource offers rewards to members for taking charge of their health. Learn what healthy activities qualify for the reward.

Did you know?

HAP CareSource™ and HAP CareSource™ MI Health Link (Medicare-Medicaid Plan) offer rewards to members for taking charge of their health. Learn what healthy activities qualify for the reward.

Did you know?

CareSource offers rewards to members for taking charge of their health. Learn what healthy activities qualify for the reward.

Did you Know?

CareSource offers rewards to Medicaid members for taking charge of their health. Learn what healthy activities qualify for the reward.

QUALITY PATIENT EXPERIENCE GUIDE

CareSource is working with providers to build a positive health care experience for patients.

CareSource wants to put our best foot forward when it comes to partnering with our providers. That’s why we created the Quality Patient Experience Guide. The guide outlines seven ways we can fulfill our joint commitment to delivering a positive experience.

The guide covers the topics addressed in annual satisfaction surveys such as the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) and Qualified Health Plan Enrollee Experience (QHPEE) surveys. We hope you find it to be a helpful resource for programs and services that support you and your CareSource patients.

View the Quality Patient Experience Guide to learn more. We appreciate all that you do to provide quality care!

Live Provider Orientation Webinar

Attention Providers – please join the Provider Engagement team for a live Provider Orientation Webinar on February 27 at 10 a.m. Email WVProviderEngagement@CareSource.com or KYProviderEngagement@CareSource.com to confirm your spot – capacity is limited! For more information, check out the Kentucky or West Virginia Training pages in the Provider Portal.