Contact Us
Member Services
1-833-230-2058 (TTY: 1-800 326-6868 or 711)
We are open Monday through Friday from 8 a.m. to 6 p.m. Pacific Time (PT). We can help if you:
- Learn more about your benefits and how to access them.
- Schedule transportation at no cost.
- Get printed copies of member materials sent to you at no charge.
- Get interpreters in the language you speak.
- Help find providers near you, and much more!
Help in Other Languages and Formats
We can get you interpreters for sign language or in the language you speak. Interpreters can help you talk with us or your providers. You can also get materials in other formats like large print, Braille or audio. This is all at no cost to you.
We are closed each year on:
- New Year’s Day
- Martin Luther King Jr. Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Day After Thanksgiving
- Christmas Day
If a holiday falls on a weekend, we will be closed the following business day. Our 24-Hour Nurse Advice Line is open 24/7, 365 days a year, including holidays.
24-Hour Nurse Advice Line
1-833-687-7365 (TTY: 1-800 326-6868 or 711)
Get the help you need 24 hours a day, 7 days a week, 365 days a year. We can help you:
- Learn about a health problem.
- Decide when a visit to a provider, urgent care, or an ER visit is needed.
- Find out more about prescriptions or over-the-counter medications, and much more!