End or Change Membership

We want you to be happy with CareSource. If you are not, please let us know. We want to make it right. You do have the right to change to another managed care plan. This is allowed:

• During the first three months (90 days) of enrolling with us
• During the annual Open Enrollment period
• Every 12 months from your date of signing up
• When There is a reason to change, such as:
  • You want to be on the same plan as a family member,
  • You need care or providers that are not offered in the CareSource network, or
  • You got poor quality care.