Care & Disease Management

Care Coordination

Get support tailored to your unique needs. We are a single point of contact working with you and your providers to coordinate your care. Our team can help you navigate barriers like:

  • Helping get your medications and supplies.
  • Explaining insurance benefits and services.
  • Providing education on chronic illnesses.
  • Connecting to community resources.
  • Helping you coordinate transportation.
  • Finding after-hours support if you need it.

Care coordination has different levels of care. Your level of care depends on your condition and how much help you need. One of the easiest ways to get started is by completing your Health Needs Assessment (HNA).

Health Needs Assessment

The HNA is confidential and helps us understand issues or concerns important to you so we can work together to meet your needs.

Take your HNA today! Visit MyLife.CareSource.com/Assess. You can also call our Health Assessment team at 1-833-230-2011, Monday through Friday, 8 a.m. to 5 p.m. PT.

Extra Benefits

Get even more support if you work with our Care Coordination team! Call 1-844-206-5948 (TTY: 711) to learn more about any of these benefits.

  • 13 weeks free access to the online WW (Weight Watchers) platform to help develop healthy eating habits for those with eligible conditions.
  • Sensory kits for those with eligible diagnoses.
  • An air purifier or complete asthma bedding set for eligible members with an asthma diagnosis.
  • A TENS unit or massage gun for eligible members with a chronic pain diagnosis.
  • Member Assistance Funds for qualified members that can be used to help pay for childcare, utilities, non-traditional medicine, and much more.
  • Support for youth who age out of foster care to help provide stable and safe living accommodations as they enter adulthood.

Disease Management

If you are living with chronic health issues our disease management programs are just for you. You can choose to be part of a program or we may hear from your doctor, pharmacy or other provider that you would benefit from this program. We want to help you be healthy and well.

Call 1-844-206-5948 (TTY: 711) to be part of these programs. You can also opt-out by calling this number.