Contact Us

Provider Services

1-833-230-2112

You can also reach us by email or by contacting one of our Health Partner Engagement Representatives Monday through Friday from 7 a.m. to 6 p.m. Pacific Time (PT). See additional contact details under “Meet the Health Partner Engagement Team” below.

We are closed each year on:

  • New Year’s Day
  • Martin Luther King Jr. Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Day After Thanksgiving
  • Christmas Day

If a holiday falls on a Saturday, CareSource will be closed the Friday before. If a holiday falls on a Sunday, CareSource will be closed the following Monday.

Provider Portal

Do business with us online any time of the day or night with our Provider Portal. You can use the Provider Portal to check:

  • Claims
  • Prior authorization status
  • Member eligibility
  • Coordination of benefits, and more