Patient Care

At CareSource, everything we do is centered on improving the lives of our members – your patients.

The following Patient Care webpages provide information and resources that help us work together to provide the best care for our members:

• Behavioral Health – Find behavioral health resources for patients with mental health, substance use and co-occurring medical issues.
• Care & Disease Management – Learn how our care and disease management programs can help those suffering from complex health conditions.
• Dental – Access dental resources and dental benefit information.
• Electronic Visit Verification – Electronic Visit Verification (EVV) uses technology to electronically record when a caregiver begins and ends in-home services with a Medicaid member.
• Health Care Links – Reference nationally recognized clinical practice and preventive health guidelines from CareSource.
• Patient Administration – Access the administrative procedures you need to provide patient care.
• Pharmacy – Learn about covered drugs, specialty medications, prior authorization and more about prescribing medications for your patients.
• Primary Care Provider Roles & Responsibilities – Review the roles and responsibilities that are expected of a CareSource primary care provider.
• Utilization Management – View our utilization management activities including prior authorization, concurrent review, discharge planning and other activities.

Want More Information?

For questions not addressed on our website, please Provider Services at 1-833-230-2122. You can reach us Monday through Friday from 8 a.m. to 6 p.m. Pacific Time (PT).