Updates & Announcements
We strive to make partnering with us simple. We’re aware things may change in the way we do business with you and want to communicate these changes to you in an efficient manner.
General Updates
| 2026 | Date |
|---|---|
| Access and Availability | After Hours Standard Change | 05/22/2026 |
| Claims Validation Process | 05/07/2026 |
| May 2026 Policy Updates | 05/01/2026 |
| Remittance Advice Service Date Correction | 04/23/2026 |
| April 2026 Policy Updates | 03/31/2026 |
| Cultural Competency | 03/25/2026 |
| Evolent Advance Radiology Guidelines March 2026 | 03/04/2026 |
| March 2026 Policy Updates | 03/01/2026 |
| Prior Authorization Requirement Update | 02/03/2026 |
| TurningPoint Policy Updates February 2026 | 02/01/2026 |
| Evolent Policy Updates February 2026 | 02/01/2026 |
| Prepay Auditing Update | 01/29/2026 |
| Monthly Provider Connections Series | 01/23/2026 |
| Policy Updates - January 2026 | 01/01/2026 |
| Optum Process Frequently Asked Questions | 01/01/2026 |
| High Dollar Claims | 01/01/2026 |
| New Address for Refund Checks | 01/01/2026 |
| 2025 | Date |
|---|---|
| EyeMed Policies | 12/01/2025 |
| Evolent Policies | 12/01/2025 |
| Cardiac and Musculoskeletal Surgical Quality and Safety Management Program in Partnership with TurningPoint | 12/01/2025 |
| TurningPoint Policies | 12/01/2025 |
| Provider Orientation Schedule - Additional Sessions | 11/17/2025 |
| Evolent (formerly National Imaging Associates, Inc.) | 11/13/2025 |
| Prior Authorization Requirement for Non-Emergent Neonatal Intensive Care Unit (NICU) Transfers and Transports | 11/06/2025 |
| Nevada Provider Portal Launch | 10/22/2025 |
| Provider Orientation Schedule | 10/20/2025 |
| Launch of HealthPlanResources.com | 10/15/2025 |