In addition to information about how to submit claims and check payments, CareSource® offers you tools to find specific information, such as claim status and member coordination of benefits (COB) status.
CareSource accepts claims in a variety of formats, including online and paper claims.
Submit Claims Online
Providers have the option to submit claims through our secure, online Provider Portal*. You can submit claims (along with any documentation), track claim payments and more. CareSource offers this tool at no cost.
CareSource also partners with Availity to offer electronic claim submission and real-time transactions at no charge through the Availity Portal.
Get Paid Electronically
CareSource has partnered with ECHO Health, Inc. to deliver provider payments. ECHO offers three payment options:
- Electronic funds transfer (EFT) – preferred
- Virtual Card Payment (QuicRemit) – Standard bank and card issuer fees apply**
- Paper checks
Enroll with ECHO for payment and choose EFT as your payment preference for CareSource. For questions, call ECHO Customer Support at 1-888-834-3511.
Electronic Claim Submission Payer ID Number: ARCS1
Timely Filing: 365 calendar days from the date of service or discharge
*Providers must have a CareSource Provider ID Number in order to create a Provider Portal account. Your CareSource Provider ID Number is located in the welcome letter you receive from CareSource after completing the contracting, credentialing and onboarding process.
**Standard bank and card issuer fees are what you pay your bank and credit card processor for use of payment via credit card.