FAQs

Member Services: 1-833-230-2020 (TTY: 711). We are open 8 a.m. to 8 p.m. EST, seven days a week from October 1 to March 31, and Monday through Friday the rest of the year.

Out-of-network/non-contracted providers are under no obligation to treat CareSource members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost- sharing that applies to out-of-network services.

This information is not a complete description of benefits. Call 1-833-230-2020 (TTY: 711) for more information.