Tools & Resources

With the following tools and resources, you can find benefits and services, plan documents, forms, and submit a grievance or appeal.

Find My Prescriptions

Search tool to see what medicines and medical supplies are covered.

Find A Doctor/Provider

To get the provider’s address, phone number, office hours and how to get there with this easy-to-use tool. This tool also locates urgent cares, hospitals, clinics and specialists.

Where to Get Care

 Get the right care from the right provider when you need it. Learn about your care options.

Plan Documents

PDFs of documents, like your member handbook.

Benefits & Services

Learn about what is covered and how to use them.

Over-the-Counter Allowance

Learn more about your plan’s Over-the-Counter (OTC) allowance.


All the forms you need in one place.

Caregiver Resources

These resources help caregivers and ensure their loved ones get the best care.

Submit a Grievance or Appeal

If you are unhappy or don’t agree with a decision made by us or our providers.


Programs for food, shelter, financial support, and more.

Reporting Fraud, Waste & Abuse

Report a provider, pharmacy or member you feel is committing fraud, waste, or abuse.

Quality Improvement

Learn how we protect and improves your quality of care for our members.

Contact Care Management

Are you a CareSource Dual Advantage member that needs help? The Care Management Team is here for you.

My CareSource Rewards Program®

Find out how you can earn up to $505 by completing health activities!