Fraud, Waste & Abuse

Health partners who:

Email: fraud@caresource.com OR Fax: 1-800-418-0248

When you report fraud, waste or abuse, please give us detailed information that includes a clear description of what you believe has happened. Please also give us the names and phone numbers of those involved, if you have them. If you choose to remain anonymous, we will not be able to call you back for more information. Please leave as many details as possible. Your report will be kept confidential to the extent permitted by law.

  • Read your Explanation of Benefit (EOB) statements and any papers you receive from CareSource. Are there any services, supplies or equipment listed that you did not receive? Are there any services that were billed more than once but you received only once? Did you get services on all the dates of service that are shown? If you suspect an error or fraud, report it to us using one of the methods above.

Member Services: 1-844-539-1728 (TTY: 1-800-750-0750 or 711)