End or Change Membership

We want you to be happy with CareSource. If you are not, please let us know – we want to make it right.

You can ask to change or end your membership in CareSource MyCare Ohio at any time:

  • You can change your membership in our plan by choosing to get your Medicare services separately (you will stay in our plan for your Medicaid services).
  • You can end your membership in our plan by choosing a different MyCare Ohio plan.

Choosing to Get Medicare Services Separately

If you change your membership in our plan by choosing to get Medicare services separately, you will keep getting Medicare services through our plan until the last day of the month that you make a request.

Your new Medicare coverage will begin the first day of the next month. For example, if you make a request on January 18th to not have Medicare through our plan, your new Medicare coverage will begin February 1st.

Choosing a Different MyCare Ohio Plan

If you end your membership in our plan by choosing a different MyCare Ohio plan:

  • If you ask to switch to a different MyCare Ohio plan before the last five days of a month:
    • Your membership will end on the last day of that same month.
    • Your new coverage in the different MyCare Ohio plan will begin the first day of the next month. For example, if you make a request on January 18, your coverage in the new plan will begin February 1.
  • If you ask to switch to a different MyCare Ohio plan onone of the last five days of a month:
    • Your membership will end on the last day of the following month.
    • Your new coverage in the different MyCare Ohio plan will begin the first day of the month after that. For example, if we get your request on January 30, your coverage in the new plan will begin March 1.

Learn more in your Evidence of Coverage (EOC) or Medicaid-Only Member Handbook.

When We Must End Your Membership 

CareSource must end your membership in the plan if any of the following happen:

  • If you do not stay eligible and enrolled in Medicare and Medicaid. You must renew your Medicaid benefitseach year to keep your benefits.
  • If you move out of our service area

We may not end your membership for any reason related to your health.

See your Evidence of Coverage (EOC) or Medicaid-Only Member Handbook for a full list of situations where we must end your membership.