End or Change Membership

We want you to be happy with us. If you are not, please let us know – we want to make it right.

You can ask to change or end your membership in CareSource MyCare Ohio at any time:

• You can change your membership in our plan by choosing to get your Medicare services separately (you will stay in our plan for your Medicaid services).
• You can end your membership in our plan by choosing a different MyCare Ohio plan.

Learn more in your Evidence of Coverage (EOC) or Medicaid-Only Member Handbook.

Want to learn more about the benefits of getting Medicare + Medicaid with CareSource MyCare Ohio? [SH1] Call 1-855-475-3163 (TTY: 1-833-711-4711 or 711). We are open Monday through Friday, 8 a.m. to 8 p.m. Eastern Time (ET), and from October 1 to March 31, the same hours, seven days a week.