File a Grievance

A grievance is a formal complaint about us, our providers, or the care you get.

You or your authorized representative may file a grievance verbally or in writing at any time. You or your authorized representative can file a grievance with the state or with CareSource.

Call:       Member Services at 1-800-488-0134 (TTY: 711). We are open Monday through Friday, 7 a.m. to 8 p.m.

Mail:       CareSource
Attn: Member Grievances
P.O. Box 1947
Dayton, OH 45401

Online:   File a grievance in CareSource MyLife.

Learn more about grievances in your member handbook.

Questions? Call Member Services at 1-800-488-0134 (TTY: 711). We are open Monday through Friday, 7 a.m. to 8 p.m.