Redetermination
We want you to be ready to renew!
Check out our storybook (English | Spanish). You can find helpful hints, tips, and tricks to make sure you are ready to renew.
We love that you are a member of CareSource! Medicaid eligibility reviews happen each year. Some people need to renew their Medicaid coverage annually so that they can keep their health coverage. CareSource cannot renew for you. You need to renew through your local County Department of Job and Family Services (CDJFS) office.
If you need to renew, you will get a letter or packet in the mail from CDJFS about your Medicaid eligibility. Make sure they have your updated contact information so that you can get this mail on time. Respond to any mail you get from CDJFS as soon as you can.
Renew in one of these ways:
- ONLINE: Go to benefits.ohio.gov if you have an online account. Log in and choose Renew My Benefits.
- BY PHONE: Call the CDJFS call center at 1-844-640-6446 (TTY: 711). You can call Monday through Friday, 8 a.m. to 4 p.m.
- MAIL: Fill out the form and mail it back right away to your CDJFS office.
- IN PERSON: Some offices let you come in person to get help. Check with your CDJFS office to see if you can come in person. We can give you a ride to the office if you need it.