Telehealth
Telehealth is the direct delivery of health care using audio and/or video. Instead of coming into the office for your appointment, you stay at your home or office and use your smartphone, tablet or computer to see and talk to your medical and behavioral health professionals. There is no cost to use telehealth and telehealth removes the stress of needing transportation services. You can see medical and behavioral health professionals via telehealth for many illnesses and injuries, common health conditions, follow-up appointments and screenings as well as for prescribing medication(s). Check with your providers to see if they offer telehealth.
Teladoc
If your provider does not offer telehealth or has limited hours, you can speak to a medical provider 24/7 through Teladoc® from wherever you are. Use Teladoc for common health issues like a cold or flu, allergies and sinuses, pink eye, rashes, infections, and more! The provider can diagnose symptoms and send a prescription as needed. This service is at no cost to you!
Teladoc also has mental health providers available seven days a week from 7 a.m. to 9 p.m. They can help with anxiety, depression, stress, substance use, trauma, and more. Visits for mental health must be scheduled ahead of time.
Call 1-800-TELADOC (835-2362) or visit Teladoc.com/CareSource to get started. You must have both your Medicare and Medicaid with CareSource to be eligible for Teledoc.