Transportation

Do you need a ride to a health care appointment? CareSource can help. You can get a ride to:

  • Any provider visit or health care appointment
  • The local Women, Infants and Children (WIC) office
  • A pharmacy to pick up prescriptions
  • Medicaid renewal (redetermination) appointments at the County Department of Job and Family Services

Call Member Services to schedule a ride. You can speak with a transportation representative Monday through Friday from 7 a.m. to 7 p.m. You can also schedule a ride through our message system after hours and on weekends. All messages are returned within one day. You can also call us if you have a transportation complaint or issue.

Important:

  • Schedule your doctor appointment before you call to get a ride.
  • Call and get your ride lined up two business days (48 hours) before your scheduled medical visit.
  • CareSource may call your doctor’s office to verify the doctor visit.

Transportation for Food

We also offer free rides to get food. You can get free rides to and from:

  • Food pantries or food banks
  • Churches for food distribution pickups
  • Food distribution pickups through other community organizations

Just call Member Services and tell them you are scheduling a food trip. Make sure that you call to schedule your ride two business days before your planned trip.

Member Services: 1-800-488-0134 (TTY: 1-800-750-0750 or 711), Monday – Friday 7 a.m. – 7 p.m.