Plan Documents

We want you to easily find the documents you need. Explanations of when and why you may need to use a document are also provided below.

Member Handbook

The Navigate Member Handbook is a quick reference guide to your health care benefits. You can quickly look up information such as your covered benefits and services, where to get care and your rights and responsibilities as a CareSource member.

Quick Guide

The Navigate Quick Guide is mailed to all new CareSource members. It gives a high-level look at benefits and services. The printed version that is mailed also has the CareSource member ID card.

Provider Directory

The most up-to-date list of providers is available through our online Find a Doctor tool. This tool will show you:

  • Primary care providers (PCPs)
  • Primary dental providers (PDPs)/Dental Home
  • Specialists
  • Hospitals

Download the machine-readable Provider Directory here (json)

Newsletters

MemberSource, the CareSource member newsletter, is a great resource of health, wellness and plan information. Check out the newsletters for news you can use.

Forms

We want you to easily find the forms you need for your CareSource plan. Visit the Forms page to find any form when you need it.

Questions? Call Member Services at 1-800-488-0134 (TTY: 711). We are open Monday through Friday, 7 a.m. to 8 p.m. Eastern Time.