Health and Wellness
Through MyHealth, adults 18 and up have access to an interactive health assessment and personalized health tools. Track exercise goals. Get small step interactive guides that help you manage health and wellness topics specific to your needs. To get started, simply log in to your My CareSource account.
Take charge of your mental health and try our wellness tool called myStrength. This is a safe and secure tool designed just for you. It offers personalized support to help improve your mood, mind, body and spirit. You can access it online or on your mobile device at no cost to you. myStrength offers online learning, empowering self-help tools, wellness resources and inspirational quotes and articles.
You can visit mySrength for more information and to sign up. Complete the myStrength sign-up process and personal profile. You can also download the myStrength app for iOS and Android devices and SIGN IN using your login email and password.
Easy Access to Care
Sometimes you need medical care, but you can’t see your primary care provider (PCP). CareSource makes it easy to get care for common health needs. For information about all of the options available to you, see Where to Get Care.
CareSource24 24-Hour Nurse Advice Line
You can call CareSource24® any time you have a question about your health. A caring registered nurse will answer your questions and can even help you decide what kind of care you need. Nurses are available 24 hours a day, 365 days a year. The number is on your member ID card.
Convenience Care Clinics and Urgent Care Centers
Need care quick or after hours? The CareSource network includes urgent care centers and retail health clinics inside drug and grocery stores to help you get care when and where you need it. These clinics often have evening and weekend hours and allow walk-ins. You can find these network providers through Find a Doctor/Provider, our online search tool.
Care and Disease Management Programs
You have full access to a continuum of services with community-based, care coordination teams to meet your personal needs. You also have access to disease management programs to help you learn about certain ongoing health conditions. Learn more.
CareSource Mobile App
Manage your CareSource plan on the go with CareSource mobile app. The app lets you access your secure My CareSource account from your mobile device to:
- View your ID card
- Find a network provider
- Review your plan benefits
- Check your claims, copays, deductibles and balances (if applicable)
- Call CareSource24 and speak with a nurse 24/7
- Call and speak with Member Services
- And more!
My CareSource Member Portal
My CareSource® is your personal online account on our member portal. Use your My CareSource account to:
- Change your doctor
- Request a new ID card
- Review your benefits
- See claims
- And more!
Member Services: 1-844-607-2827 (TTY: 1-800-750-0750 or 711). We are open 8 a.m. to 8 p.m. EST, seven days a week from October 1 to March 31, and Monday through Friday the rest of the year.
Out-of-network/non-contracted providers are under no obligation to treat CareSource members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost- sharing that applies to out-of-network services.
CareSource is an HMO with a Medicare contract. Enrollment in CareSource Advantage® Zero Premium (HMO), CareSource Advantage® (HMO) and CareSource Advantage Plus® (HMO) depends on contract renewal. This information is not a complete description of benefits. Call 1-844-607-2827 (TTY: 1-800-750-0750 or 711) for more information.
CMS Accepted 9/25/2018