Additional Services

As our member, you get medical and behavioral health benefits and MORE. We offer extra services to make it easy to use your benefits and stay healthy. As a CareSource member, you’ll enjoy:

Health and Wellness

Extra Vision Benefits

Vision care: Yearly eye exam and $125 towards a supplemental pair of eyeglasses every two years (Note: for those enrolled in CareSource MyCare Ohio for both Medicare and Medicaid).

Silver&Fit® Fitness Membership

If you have CareSource MyCare Ohio for both Medicare and Medicaid you can enjoy the Silver&Fit® Exercise & Healthy Aging Fitness program. Improve your health. Make new friends. Lose weight. Learn about Silver&Fit by visiting SilverandFit.com.

MyHealth

Through MyHealth, adults 18 and up have access to personalized health tools. Track exercise goals. Get small step that help you manage health and wellness topics specific to your needs. To get started, simply log in to your My CareSource account.

MyStrength

Take charge of your mental health and try our wellness tool called myStrength. This is a safe and secure tool designed just for you. It offers personalized support to help improve your mood, mind, body and spirit. You can access it online or on your mobile device at no cost to you. myStrength offers online learning, empowering self-help tools, wellness resources and inspirational quotes and articles.

To get started with the CareSource online wellness program, simply login to your personal online My CareSource account, click on the Health tab and then select the link for the MyHealth – Wellness Program.

KidsHealth

KidsHealth® is a trusted source of health info for your family. KidsHealth gives you easy-to-read articles, videos, interactive health tools, and doctor-reviewed advice on hundreds of health topics. Explore KidsHealth today!

Easy Access to Care

Sometimes you need medical care, but you can’t see your primary care provider (PCP). CareSource makes it easy to get care for common health needs. For information about all of the options available to you, see where to get care.

CareSource24 Nurse Advice Line

You can call CareSource24® any time you have a question about your health. A caring registered nurse will answer your questions and can even help you decide what kind of care you need. Nurses are available 24 hours a day, 365 days a year. The number is on your CareSource member ID card.

Convenience Care Clinics and Urgent Care Centers

Need care quick or after hours? The CareSource network includes urgent care centers and convenience care clinics inside select drug and grocery stores to help you get care when and where you need it. These clinics often have evening and weekend hours and allow walk-ins. You can find these network providers through Find a Doctor/Provider, our online search tool.

Care Support

Care and Disease Management Programs

You have full access to a continuum of services with a community-based, care coordination team to meet your personal needs. You also have access to disease management education to help you learn about certain ongoing health conditions.  

Over-the-Counter Items

Over-the-counter items for allergy relief, vitamins, Tylenol and more are free with a prescription. Get free pregnancy tests through a pharmacist.

Convenient Resources

Express Banking®

A bank account from Fifth Third Bank with no monthly service charge, no balance requirement, no overdraft fees and a debit card for purchases. Visit www.53.com/caresource for more information.

CareSource Mobile App

Manage your CareSource plan on the go with CareSource mobile app. The app lets you access your secure My CareSource account from your mobile device to:

  • View and share your digital CareSource member ID card
  • Access your secure My CareSource® account
  • Find a doctor, hospital, clinic, or urgent care near you
  • View your claims
  • Call CareSource 24® Nurse Advice Line and speak with a Registered Nurse anytime, 24/7/365
  • Call and speak with Member Services
  • Connect with MYidealDOCTOR, your telehealth services provider
  • And more!

The CareSource mobile app is available for both iPhone and Android systems. Get it free through the App Store or Google Play by searching for CareSource.

My CareSource Member Portal

My CareSource® is your personal online account on our member portal. Use your My CareSource account to:

  • Choose or change your primary care provider (PCP)
  • Request a new CareSource member ID card
  • Review your benefits
  • Take a health assessment or screening each year. Learn how and why.
  • Access your claims online See claims
  • Take charge of your health with MyHealth, by tracking your exercise goals and completing Journeys® (available for members age 18+)
  • And more!

Sign up for free to get started. Your My CareSource account also lets you get more information using the CareSource mobile app.

Transportation

We’ll help you get where you need to go to take care of your health. If your appointment is 30 miles or more away from your home, CareSource will help you with a ride. If you have CareSource for both Medicare and Medicaid, we also cover up to 30 round-trips or 60 one way trips of less than 30 miles at no cost to you, including:

  • Doctor visits
  • Medical tests
  • Treatments
  • A pharmacy to get a prescription filled after a medical appointment
  • County redetermination

In addition to the transportation assistance that CareSource MyCare Ohio provides, you can get help with transportation for certain services through the Non-Emergency Transportation (NET) program. Call your local County Department of Job and Family Services for questions or assistance with NET services.