Care Management

CareSource® offers individualized care management and education about various health conditions. We help you learn about your health and how you can better manage your specific health conditions like high blood pressure or diabetes. Our goal is to make sure you have the right tools to stay as healthy as possible. Care Management and educational resources are available to you at no cost.

Disease Management

CareSource understands that living with a long-term condition is sometimes hard to manage. We offer a free Disease Management Program that can help you learn about your health and how you can better manage your specific health conditions. Our goal is to make sure you have the right tools to stay as healthy as possible. We have developed valuable materials to help you:

  • Understand your disease or condition
  • Work with your doctor to reach your health goals
  • Know when to go to the Emergency Room or call 911
  • Make healthy lifestyle choices such as diet, activity, weight and stress management
  • Be aware of medications and use

Each year, we review and update our information about health conditions from the leading national sources.

If you would like additional information on these conditions and would like to opt-in to the Disease Management Program, please call 1-844-438-9498. We are committed to improving the health and wellness of our members. If at any time you choose to not participate in the program, you may opt out by contacting us at the same number.

Disease Management programs help members manage their chronic health conditions, such as asthma, diabetes and high blood pressure.

Care Management

Your health and wellness are important to us at CareSource. One of the advantages of CareSource MyCare Ohio (Medicare-Medicaid Plan) is that every member is assigned a Care Manager. We provide personal care. We use a team approach with your needs at the center. Your Care Team is a group of people who can help you meet your goals for a healthy life. Your Care Team may include doctors, specialists, loved ones and community resources.

It’s important to have someone you can trust to help you stay healthy. Your care manager will help coordinate all your health care needs and assist with communications between the Care Team members. He/she will help you take the best care of yourself and understand the importance of your medication plan, lab work or a medical test. Your Care Manager will be an advocate for your goals and help you navigate the health care system. CareSource Care Management will coordinate your Medicare and Medicaid benefits so you can have peace of mind and focus on your well-being and healthy life.

Whether it’s finding a community resource, making health appointments or assessing next steps for a health goal, your Care Manager will lead the way. Together with your Care Team, he/she can oversee your needs and coordinate your care.

If you don’t know who your Care Manager is, please call Member Services.

Member Services: 1-855-475-3163 (TTY: 1-800-750-0750 or 711), 8 a.m. to 8 p.m., Monday – Friday.


Members age 18+ can log in to learn how to get and stay healthy, take a health assessment, make a wellness plan and track your progress!

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