Review your CareSource® MyCare Ohio (Medicare-Medicaid Plan) plan documents to make sure you get the most from your health plan. You can also contact us with any questions you have about your plan.
Your member handbook is a reference guide to your health care benefits. It allows you to quickly look up information such as how to contact us, how to contact your care manager and how to file a complaint. It also tells you how our plan works, the covered services you get, services that are not included, and your rights and responsibilities. You’ll want to review the handbook and materials that fit your member status.
- Medicare-Medicaid Member Handbook (English | Spanish)
- Medicaid-Only Member Handbook
- Waiver Member Handbook
Annual Notice of Changes
The Annual Notice of Change outlines the changes to your benefits for the next plan year.
Summary of Benefits
The Summary of Benefits includes your covered benefits and any limitations. It is only a summary. Please read your Member Handbook for the full list of benefits.
These directories are listings of the participating providers, including pharmacies, for CareSource MyCare Ohio. You will find office hours and if a doctor is accepting new patients. You will also see if the office is on a bus route and other helpful information.
Please see Find a Doctor/Provider for the most current listing.
Please see Find a Pharmacy for the most current listing.
Provider/Pharmacy Directories – English/Español
You may also request a directory be mailed to you by clicking here.
Model of Care
Each year, CareSource completes an evaluation on how we are doing with our “model of care.”
We want you to be able to easily locate all the forms you may need for your CareSource MyCare Ohio plan. Visit the Forms page to find any form when you need it.
Prior Authorization List
Some services require prior authorization from CareSource MyCare Ohio before you can get them. This means your doctor or health practitioner must get approval from CareSource MyCare Ohio before you can get the service.
The Prior Authorization List shows which services need a prior authorization before you can get them.
Usually your primary care provider (PCP) will ask for prior authorization from us and then schedule these services for you. Your provider can submit a request for a prior authorization using the Prior Authorization Request Form.
If you are seeing a specialist, he or she will get approval from your PCP. Then your services will be scheduled. If you have questions about the prior authorization process or status, please call 1-855-475-3163 (TTY: 1-800-750-0750 or 711).
Prescription Drug Benefit Documents
Below are links to documents covering your prescription drug benefits, including the latest drugs covered by the plan and more.
Comprehensive Formulary – The CareSource MyCare Ohio formulary is a list of all drugs covered under your plan.
Notice of Formulary Changes – Throughout the year, changes may occur to drugs on our formulary. Check this list to view the updates.
Prior Authorization Criteria – For certain drugs, your doctor will need to contact us before you can fill your prescription.
Step Therapy Criteria – For certain drugs, we require you to first try another drug to treat your medical condition before we will cover the drug your physician initially prescribed.
Drug Transition Policy – Learn about our policy for potentially covering a drug that you currently use that is not listed in our formulary.
Stay up to date with CareSource MyCare Ohio’s quarterly newsletters.
Need Information in Another Language?
You can get CareSource MyCare Ohio information for free in other languages or alternate formats such as large print, braille or audio. Call 1-855-475-3163 (TTY: 1-800-750-0750 or 711), Monday – Friday, 8 a.m. – 8 p.m. The call is free.
Puede obtener esta información de forma gratuita en otros idiomas. Llame al 1-855-475-3163 (TTY: 1-800-750-0750 o 711), el lunes a viernes, 8 a.m. – 8 p.m. La llamada es gratuita.
We can help! See our Multi-Language Interpreter Services for information to request plan documents in another language.
View the CareSource notice of non-discrimination.