Get Credentialed

Providers who wish to contract with CareSource® must first be credentialed. Through credentialing, we check the qualifications and performance of physicians and other health care practitioners. Providers are recredentialed a minimum of every three years and are considered to be recredentialed unless otherwise notified.

Contracting and Recredentialing Process

CareSource credentials providers using guidelines from the Ohio Department of Insurance (ODI) and the National Committee for Quality Assurance (NCQA). Our Vice President/Senior Medical Director is responsible for the credentialing and recredentialing program.

The Ohio Department of Insurance allows the Council for Affordable Quality Healthcare (CAQH) application to be submitted. Please provide your CAQH number and National Provider Identifier (NPI) number to CareSource.

Your Application

CareSource is a participating organization with CAQH. Please make sure that we have access to your provider application before you submit your CAQH number as referenced above:

  1. Log on to CAQH using your account information.
  2. Select the Authorization tab.
  3. Make sure CareSource Dual Advantage™ (HMO SNP) is listed as an authorized health plan.
  4. If not, check the Authorized box to add.

Please also include the following documents:

  • Drug Enforcement Administration (DEA) certificate
  • Malpractice insurance face sheet
  • Clinical Laboratory Improvement Awards (CLIA) certificate, if applicable
  • Standard Care Agreement (SCA), if an advanced practice nurse
  • Supervisory agreement, if a physician assistant

It is essential that all documents are complete and current, or CareSource will discontinue the contracting and credentialing process.

If you have missing or expired documents, the Credentialing staff will send you a letter with instructions to correct and submit the updated information.

Check Your Status

CareSource gives you the ability to check your application and credentialing status on the Provider Portal by following the steps below:

  1. Click Login > Provider
  2. Select your appropriate state
  3. Click Check Enrollment Status
  4. Enter your NPI and Application ID

The tool will allow you to review your status in the credentialing process in addition to specific credentialing documents.