Training & Events

We encourage providers to access the available education and training below to learn more about CareSource and topics related to your practice.

  • Provider Education Series: Assignment and Attribution

    Both “assignment” and “attribution” refer to the association between members and providers, but the terms are not interchangeable. CareSource has prepared this summary document to define these terms and describe the attribution process.

    Assignment and Attribution FAQ

  • Provider Education Series: Provider Satisfaction Surveys

    CareSource annually surveys members and providers to measure health-plan performance. This module of the Provider Education Series provides an overview of the Provider Satisfaction Survey. Watch the video to learn about the survey and how CareSource uses the results to improve performance and relationships with our providers.

    VIEW THE PROVIDER SATISFACTION SURVEY TRAINING

  • Provider Education Series: Contracting

    At CareSource, we work with our healthcare providers to ensure the highest quality of care for our members, and we are committed to making it easy for you and your staff to do business with us. This module of the Provider Education Series shares CareSource’s philosophy, product offerings, and process for becoming a new CareSource Health Partner.

     

    View the Contracting Training

  • Provider Education Series: Credentialing

    CareSource is committed to a seamless and expedient credentialing and re-credentialing process. In this module of the Provider Education Series, we will cover credentialing requirements, and best practices for submitting the required documentation to CareSource.

    View the Credentialing Training

  • 2022 CareSource MyCare Provider Model of Care Training
    CareSource MyCare Provider Model of Care Training

    The Centers for Medicare & Medicaid Services (CMS) requires MyCare Ohio plans to provide initial and annual Model of Care (MOC) training to all network providers contracted to see dual-eligible members and all out-of-network providers seen by dual-eligible members routinely. CareSource offers a slide deck that reviews that model of care. Please access the link to view the model of care training.

    Important Note: CareSource MyCare providers are required by CMS to attest to completing the annual model of care training. To attest that you have completed the training and receive credit, please log on to the Provider Portal, which will prompt you to review and attest to completing the model of care training.

    View the Model of Care Training

  • Provider Education Series: Provider Portal

    This edition of the Provider Education Series presents information on CareSource’s provider portal. Please access the presentation to learn more about our portal’s functionality and how to work with us through the portal’s many self-service features.

  • Provider Education Series: Provider Portal Service Plan Reviews

    This module of the Provider Education Series builds upon the content presented in the Provider Portal Introduction. You will learn how to locate, view, and acknowledge waiver service plans, as well as how to submit waiver claims.

    View the Service Plan Training

     

  • Provider Education Series: Access and Availability

    CareSource has a comprehensive quality program to help ensure that our members receive the best possible health care services. It includes evaluation of the availability, accessibility and acceptability of services rendered to the patient by participating providers. This presentation reviews the NCQA Access and Availability standards and outlines the expectations for office hour availability.