Request Patient Services

If members have questions about their health or where to get care, CareSource24® provides around-the-clock access to a caring and experienced staff of registered nurses.

We make it easy for you to request services for your patients. See below for benefit information and instructions to obtain services that enable improved access to care.

Member Services Contact Information
Toll-Free NumberAvailability

1-833-230-2020 (TTY: 711)


April 1 – September 30

October 1 – March 31

Days of the week

Monday – Friday

Seven days a week


8 a.m. – 8 p.m. Eastern Time (ET)