Updates & Announcements

We strive to make partnering with us simple. We’re aware things may change in the way we do business with you and want to communicate these changes to you in an efficient manner.

  • Pharmacy information, including our Preferred Drug Lists (PDLs)
  • Medical, pharmacy, reimbursement and administrative policies
  • Authorization requirements as communicated through network notifications below 

The links below are in PDF format. If you do not have Adobe Acrobat Reader, you may download it here.

2020Date
NavigateJanuary/February Provider Portal Updates03/30/2020
NavigateCOVID-19: Temporary Telehealth Services03/27/2020
NavigateFQHC and RHC Provider Billing Reminder03/27/2020
NavigateModel of Care Training Requirements – UPDATE03/27/2020
NavigateProtecting Members and Reducing the Spread of COVID-1903/13/2020
NavigateIssue Resolution: Electronic Remittance Advice (ERA) PLB and Claim Level Adjustments03/13/2020
NavigateProvider Portal Quick Start Guide03/11/2020
NavigateConsent Forms Reminder03/05/2020
NavigateFQHC Use of Uniform Billing Form UB-04 – UPDATE03/03/2020
NavigateAccess and Availability Standards03/02/2020
NavigatePolicy Updates March 202003/01/2020
NavigateFQHC Use of Uniform Billing Form UB-04This notification has been revised. See notification dated 03/03/2020.02/19/2020
NavigateAnnual Notice of Requirements02/19/2020
NavigatePatient-Driven Groupings Model Implementation02/19/2020
NavigateInstructions on Attaching Medical Records in Provider Portal02/07/2020
NavigateProvider Model of Care TrainingThis notification has been revised. See notification dated 03/27/2020.01/29/2020
NavigateOpioid Treatment Program Reimbursement01/28/2020
NavigateRecent Provider Portal Updates01/28/2020
NavigatePaper Checks Dated 1/21, 1/22, 1/2301/27/2020
NavigateEAPG Claims Status01/22/2020
NavigateInpatient Facility Claims Guidelines01/20/2020
NavigateProvider Payment Migration Complete01/13/2020