Updates & Announcements

We strive to make partnering with us simple. We’re aware things may change in the way we do business with you and want to communicate these changes to you in an efficient manner.

Please Note: The links below are in PDF format. If you do not have Adobe Acrobat Reader, you may download it here.

General Updates

2026Date
Navigate Remittance Advice Service Date Correction04/17/2026
Navigate Evaluation and Management Coding Review04/03/2026
Navigate Cultural Competency04/02/2026
Navigate Site of Care Management Policy Update04/01/2026
Navigate 2026 Quality Enhancer Program04/01/2026
Navigate Avalon Policy Updates Q3/Q4 202504/01/2026
Navigate April 2026 Policy Updates04/01/2026
Navigate Prior Authorization Requirement Update03/27/2026
Navigate Site of Care Management Program03/25/2026
Navigate Prior Authorization Requirement Update03/27/2026
Navigate Evolent Advance Radiology Guidelines March 202603/04/2026
Navigate Policy Updates - March 202603/01/2026
Navigate Consultation Code Billing02/13/2026
Navigate TurningPoint Policy Updates February 202602/01/2026
Navigate Evolent Policy Updates February 202602/01/2026
Navigate Policy Updates - February 202602/01/2026
Navigate Prepay Auditing Update01/29/2026
Navigate Notice to Home Health Agencies Regarding License Renewal Grace Period01/21/2026
Navigate 2026 CareSource Live Provider Education and Training Series01/14/2026
Navigate Policy Updates January 202601/01/2026
2025Date
Navigate Urgent Medical Device Correction - FreeStyle Libre 3 and FreeStyle Libre 3 Plus Sensors12/26/2025
Navigate 2026 CareSource Connections Schedule12/16/2025
Navigate Policy Updates December 202512/01/2025
Navigate Pharmacy Policy Updates December 202512/01/2025
Navigate Pharmacy Policy Updates December 202512/01/2025
Navigate Important Reminder: Coordination of Benefits11/03/2025
Navigate Policy Updates November 202511/01/2025
Navigate ODM Next Generation MyCare Program Webinar10/29/2025
Navigate Claim Edits for Durable Medical Equipment10/15/2025
Navigate Revenue Code Billing Requirements10/15/2025
Navigate Lymphedema Compression Treatment Items Claims Editing Enhancements10/15/2025
Navigate New Claim Condition Code Requirements10/15/2025
Navigate Newborn RSV Prevention10/03/2025
Navigate Close Diabetes Care Gaps and Enhance Diabetes Eye Health Outcomes10/02/2025
Navigate Audaire Health Provider Portal10/01/2025
Navigate October 2025 Policy Updates10/01/2025
Navigate Policy Updates September 202509/01/2025
Navigate Pharmacy Policy Updates September 202509/01/2025
Navigate CareSource Edifecs CRA Solution08/21/2025
Navigate Launch of HealthPlanResources.com08/19/2025
Navigate 2025 DSF-E HEDIS Measure08/15/2025
Navigate Follow-up After Hospitalization for Mental Illness (FUH) Measure Update08/15/2025
Navigate Provider Portal Service Request Submission Notice08/14/2025
Navigate Policy Updates August 202508/01/2025
Navigate Mid-Level Behavioral Health Practitioner Update07/17/2025
Navigate Avalon Policy Updates - Q2 202507/01/2025
Navigate Policy Updates July 202507/01/2025
Navigate Coding Documentation Guides Available06/16/2025
Navigate Policy Updates June 202506/01/2025
Navigate Pharmacy Policy Updates June 202506/01/2025
Navigate Provider Focus Group Invite05/19/2025
Navigate Pharmacy Policy Updates May 202505/16/2025
Navigate 2025 Prior Authorization Update05/02/2025
Navigate Policy Updates May 202505/01/2025
Navigate Temporary Waiver of Prior Authorization Requirements for Nursing Home Admissions from Hospital No Longer in Effect04/25/2025
Navigate Corrected Claim Submission Requirements04/11/2025
Navigate Prothesis and Orthosis Claims Editing Logic04/10/2025
Navigate 2024 HHS-RADV Audit Begins May 202504/04/2025
Navigate Medical Record Reviews04/02/2025
Navigate 2025 Q2 CareSource Live Provider Education and Training Series04/02/2025
Navigate Pharmacy Policy Updates April 202504/01/2025
Navigate Policy Updates April 202504/01/2025
Navigate Important Reminder: Reporting Practice Changes to CareSource03/26/2025
Navigate It's Patient Experience Survey Season03/14/2025
Navigate Hearing Aid Coverage – Ohio House Bill 31503/10/2025
Navigate Provider Connections - Ohio03/06/2025
Navigate Pharmacy Policy Updates March 202503/01/2025
Navigate Avalon Policy Updates - Q4 202403/01/2025
Navigate Policy Updates March 202503/01/2025
Navigate Temporary Waiver of Prior Authorization Requirements for Nursing Home Admissions from Hospital02/24/2025
Navigate 2025 Q1/Q2 Home Health Provider CareSource Townhall02/21/2025
Navigate 2025 Q2 CareSource Townhall02/18/2025
Navigate Policy Updates February 202502/01/2025
Navigate Avalon Policy Update - February 202502/01/2025
Navigate Policy Updates January 202501/01/2025
Navigate Updating Demographics01/01/2025