Updates & Announcements

Quick References

We Strive to make partnering with us simple. We’re aware things may change in the way we do business with you and want to communicate these changes to you in an efficient manner.

Visit the Updates & Announcements page frequently to find all the latest CareSource news.

Please note: The links below are in PDF format. If you do not have Adobe Acrobat Reader, you may download it here.

General Updates

2026Date
Navigate Remittance Advice Service Date Correction04/17/2026
Navigate Evaluation and Management Coding Review04/03/2026
Navigate Cultural Competency04/02/2026
Navigate Requirements for Including National Drug Code04/02/2026
Navigate Avalon Policy Updates Q3/Q4 202504/02/2026
Navigate 2026 Quality Enhancer Program04/01/2026
Navigate April 2026 Policy Updates04/01/2026
Navigate Pharmacy Policy Updates March 202603/05/2026
Navigate Delta Dental Policy Updates March 202603/01/2026
Navigate TurningPoint Annual Policies March 202603/01/2026
Navigate Evolent Annual Guideline Updates March 202603/01/2026
Navigate Policy Updates March 202603/01/2026
Navigate Prior Authorization Requirement Update – Revised 02/20/2026
Navigate Ohio Medicaid Coverage of Itvisma02/18/2026
Navigate Hospice Per Diem Billing02/16/2026
Navigate Telehealth: Updates to the OAC Rule Effective Date January 1, 202602/13/2026
Navigate Non-Emergency Medical Transportation (NEMT) Update02/11/2026
Navigate Updates to the OAC Rule 5160-8-52 Pharmacist Services02/10/2026
Navigate Pharmacy Policy Updates February 202602/06/2026
Navigate Prior Authorization Requirement Update02/03/2026
Navigate Policy Updates February 202602/01/2026
Navigate Prepay Auditing Update01/29/2026
Navigate Notice to Home Health Agencies Regarding License Renewal Grace Period01/21/2026
Navigate 2026 CareSource Live Provider Education and Training Series01/14/2026
Navigate Telehealth: Updates to the OAC Rule01/14/2026
Navigate PCP Name on Card: What You Need to Know01/14/2026
Navigate December 2025 Policy Updates – REVISION01/08/2026
Navigate January 7, 2026 Policy Updates01/07/2026
Navigate Home Health Services & Private Duty Nursing Services for Greater than 60-Days01/07/2026
Navigate 2026 Delta Dental Policies01/01/2026
Navigate Important Information on Provider Types, Specialties and Billing Codes01/01/2026
Navigate Policy Updates January 202601/01/2026
2025Date
Navigate Transition of DentaQuest and SkyGen to Delta Dental – UPDATE12/29/2025
Navigate Urgent Medical Device Correction - FreeStyle Libre 3 and FreeStyle Libre 3 Plus Sensors12/26/2025
Navigate 2026 CareSource Connections Schedule12/16/2025
Navigate Requirements for Including NDC with Certain HCPCS and CPT codes12/15/2025
Navigate Transition of DentaQuest and SkyGen to Delta Dental12/01/2025
Navigate Prior Authorization Requirement Update 12/01/2025
Navigate Policy Updates December 202512/01/2025
Navigate Pharmacy Policy Updates December 202512/01/2025
Navigate Transition to EyeMed for Routine Vision Services11/10/2025
Navigate Important Reminder: Coordination of Benefits11/03/2025
Navigate Ohio Medicaid Open Enrollment11/03/2025
Navigate Avalon Q2 2025 Quarterly Policy Updates11/01/2025
Navigate Policy Updates November 202511/01/2025
Navigate Doula Updates and Training10/29/2025
Navigate ODM Next Generation MyCare Program Webinar10/29/2025
Navigate Claim Edits for Durable Medical Equipment10/15/2025
Navigate Revenue Code Billing Requirements10/15/2025
Navigate Home Health Provider Type 60 Medicare Certified Home Health Agencies (MCHHA)10/15/2025
Navigate Lymphedema Compression Treatment Items Claims Editing Enhancements10/15/2025
Navigate Newborn RSV Prevention10/15/2025
Navigate Audaire Health Provider Portal10/01/2025
Navigate Policy Updates October 202510/01/2025
Navigate Community Behavioral Health Billing09/04/2025
Navigate Policy Updates September 202509/01/2025
Navigate Versant Policy Updates September 202509/01/2025
Navigate Pharmacy Policy Updates September 202509/01/2025
Navigate Launch of HealthPlanResources.com08/19/2025
Navigate Provider Portal Service Request Submission Notice08/14/2025
Navigate Policy Updates August 202508/01/2025
Navigate NICU Authorization Reminder07/31/2025
Navigate ODM Impact Doula Allowable Provider Type/Specialty Combinations07/08/2025
Navigate Policy Updates July 202507/01/2025
Navigate Non-Covered Professional Radiology Services06/30/2025
Navigate National Provider Identifier (NPI) for Ordering, Referring and Prescribing (ORP) Providers06/26/2025
Navigate Navigating EVV Claims Success: Join Our Office Hours for Claim Guidance06/26/2025
Navigate Prior Authorization Requirement Update06/20/2025
Navigate Coding Documentation Guides Available06/16/2025
Navigate Dates Announced: ODM to Roll Out EVV Claims Processing Changes in Seven Phases 06/11/2025
Navigate Policy Updates June 202506/01/2025
Navigate Pharmacy Policy Updates June 202506/01/2025
Navigate Medical and Surgical Services During the Postoperative Period05/22/2025
Navigate Provider Focus Group Invite05/19/2025
Navigate Group Pregnancy Education05/15/2025
Navigate Beyfortus Drug Billing Update05/13/2025
Navigate Level of Care and Prior Authorization Requirements for Medicaid Covered Nursing Facility (NF) Stays – UPDATE05/05/2025
Navigate May 2025 Policy Updates05/01/2025
Navigate Level of Care and Prior Authorization Requirements for Medicaid Covered Nursing Facility (NF) Stays04/25/2025
Navigate Temporary Waiver of Prior Authorization Requirements for Nursing Home Admissions from Hospital No Longer in Effect04/25/2025
Navigate Pharmacy Policy Updates April 202504/18/2025
Navigate Corrected Claim Submission Requirements04/11/2025
Navigate Prothesis and Orthosis Claims Editing Logic04/10/2025
Navigate 2025 Q2 CareSource Live Provider Education and Training Series04/02/2025
Navigate Pharmacy Policy Updates April 202504/01/2025
Navigate Avalon Policy Updates - Q4 202404/01/2025
Navigate Policy Updates April 202504/01/2025
Navigate Use of CPT Code 0792T, Application of Silver Diamine Fluoride by a Non-Dentist03/31/2025
Navigate Important Reminder: Reporting Practice Changes to CareSource03/26/2025
Navigate It's Patient Experience Survey Season03/14/2025
Navigate Hearing Aid Coverage – Ohio House Bill 31503/10/2025
Navigate Provider Connections - Ohio03/06/2025
Navigate Automated Blood Pressure Cuffs - A467003/05/2025
Navigate Ohio Next Generation Program Update Webinar03/04/2025
Navigate Pharmacy Policy Updates March 202503/01/2025
Navigate Policy Updates March 202503/01/2025
Navigate Pediatric Vision Directory Survey02/27/2025
Navigate Temporary Waiver of Prior Authorization Requirements for Nursing Home Admissions from Hospital02/24/2025
Navigate 2025 Q1/Q2 Home Health Provider CareSource Townhall02/21/2025
Navigate 2025 Q2 CareSource Townhall02/18/2025
Navigate Dates Announced: ODM to Roll Out EVV Claims Processing Changes in Seven Phases02/18/2025
Navigate Provider Network Management (PNM) Module Refresher02/14/2025
Navigate Policy Updates February 202502/01/2025
Navigate Avalon Policy Update - February 202502/01/2025
Navigate Avalon Q3 Policy Update - February 202502/01/2025
Navigate Prior Authorization Requirement Update01/31/2025
Navigate Access to Lactation Consulting Services for Medicaid Beneficiaries01/29/2025
Navigate Provider Network Management Provider Directory Information01/06/2025
Navigate Policy Updates January 202501/01/2025
Navigate Pharmacy Policy Updates January 202501/01/2025
Navigate Updating Demographics01/01/2025
Navigate Prior Authorization Requirement Update01/01/2025