Updates & Announcements

We strive to make partnering with us simple. We’re aware things may change in the way we do business with you and want to communicate these changes to you in an efficient manner.

Visit the Updates & Announcements page frequently to find all the latest CareSource news. We share updates regarding:

The links below are in PDF format. If you do not have Adobe Acrobat Reader, you may download it here.

COVID-19 Updates

Latest UpdatesDate
NavigateCOVID-19: Vaccination Program Updates06/13/2022
NavigateCOVID-19: Vaccination Program with Booster Updates06/13/2022
NavigateCOVID-19: Vaccination Booster Program05/02/2022
NavigateCOVID-19: Temporary Payment Policy for Immunizations Update05/02/2022
NavigateCOVID-19: Vaccination Counseling Visit Coding Guidance05/02/2022
NavigateCOVID-19: Vaccination Program Additional Codes02/25/2022
NavigateCOVID-19: Oral Therapies02/21/2022
NavigateCOVID-19: FQHC Vaccine Administration Bonus Payment Update01/18/2022
NavigateCOVID-19: 2022 Vaccination Program Update01/01/2022
NavigateCOVID-19: Vaccination Billing Guidelines Update12/15/2021
NavigateCOVID-19: Temporary Change to Prior Authorization for Transition to Post-Acute Care – UPDATE11/05/2021
NavigateCOVID-19: Vaccinations for Children 5-1111/01/2021
NavigateCOVID-19: Vaccine Administration Rate Increase11/01/2021
NavigateCOVID-19: Temporary Change to Prior Authorization for Transition to Post- Acute Care – This notification has been revised. See notification dated 11/05/2021.08/27/2021
NavigateCOVID-19: Vaccination Member Incentive Update08/24/2021
NavigateCOVID-19: Vaccination Member Incentive07/26/2021
NavigateCOVID-19: Vaccine Administration Fee Bonus Payment – UPDATE06/25/2021
NavigateCOVID-19: Vaccine Administration Rate Increase – UPDATE06/25/2021
NavigateCOVID-19: Vaccine Administration Fee Bonus Payment – This notification has been revised. See notification dated 06/25/2021.06/23/2021
NavigateCOVID-19: Vaccination Temporary Payment Policy Update06/17/2021
NavigateCOVID-19: Vaccine Administration Fee Increase – This notification has been revised. See notification dated 06/25/2021.06/10/2021
NavigateCOVID-19: Temporary Change to PAs for Transition to Post-Acute Care Update04/29/2021
NavigateCOVID-19: Vaccination & Screening Collection/Processing Options03/08/2021
NavigateCOVID-19: Vaccination Billing Guidance02/22/2021
NavigateCOVID-19: Provider Vaccination Resources02/16/2021
NavigateCOVID-19: Temporary Change to PAs for Transition to Post-Acute Care12/11/2020
NavigateCOVID-19: SNF Prior Authorization Process Temporary Update – This network notification is being modified to reflect updated information.11/09/2020
NavigateCOVID-19: State of Emergency Provider Guide Statement on Telehealth10/05/2020
NavigateCOVID-19: Emergency Provisions Update07/21/2020
NavigateCOVID-19: Prior Authorization Changes – UPDATE06/30/2020
NavigateCOVID-19: Prior Authorization Guidance – This notification has been revised. See notification dated 06/30/2020.05/21/2020
NavigateCOVID-19: Temporary Telehealth Services – UPDATE05/06/2020
NavigateCOVID-19: Provider Stimulus Package Program Tool04/28/2020
NavigateCOVID-19: Temporary Expansion for Molecular Diagnostic Testing for Influenza Virus Infection and Streptococcus A and B04/16/2020
NavigateCOVID-19: Prior Authorization Guidance – This notification has been revised. See notification dated 05/21/2020.04/13/2020
NavigateCOVID-19: Plan Collaboration for Long-Term Care04/09/2020
NavigateCOVID-19: 90-Day Drug List04/07/2020
NavigateCOVID-19: CDC Health Alert on Chloroquine04/07/2020
NavigateCOVID-19: Temporary Telehealth Services – This notification has been revised. See notification dated 05/06/2020.04/03/2020
NavigateCOVID-19: Temporary Telehealth Services – This notification has been revised. See notification dated 04/03/2020.03/27/2020
NavigateProtecting Members and Reducing the Spread of COVID-1903/13/2020

General Updates

2022Date
NavigateQuarter 3 & 4 Avalon Medical Policy Update06/30/2022
NavigateWe Want to Hear from You!06/30/2022
NavigateOhioRISE Launch: What Providers Need to Know06/27/2022
NavigateExtended Payment Plan or Settlement06/07/2022
NavigateUpload Claim Submissions Seamlessly in Provider Portal06/01/2022
NavigatePolicy Updates June 202206/01/2022
NavigateQuarter 2 Avalon Medical Policy Update05/31/2022
NavigateQuarter 2 Avalon Reimbursement Policy Update05/31/2022
NavigateGroup Prenatal Care05/23/2022
NavigateLactation Consultants and Services05/23/2022
NavigatePost-Acute Care Prior Authorization Resumption05/11/2022
NavigatePolicy Updates - May 202205/01/2022
NavigateJune 2022 Provider Orientation Webinar Registration04/25/2022
NavigateNurse Home Visit Launch04/25/2022
NavigateVaxCare LARC Inventory Platform04/12/2022
NavigateBH OAHP Readmission Policy04/12/2022
NavigateBilling Updates: Duplicate Discharge Day Management/ICD-10 7th Character and Therapy Proposal04/01/2022
NavigateBenefits of School-Based Health Centers for Ohio Students04/01/2022
NavigatePolicy Updates - April 202204/01/2022
NavigatePharmacy Policy Updates - April 202204/01/2022
NavigateIntroducing Teladoc, CareSource’s New Telehealth Partner03/29/2022
NavigateBilling Updates: Chiropractic Unbundling and Duplicate Anesthesia03/23/2022
NavigateQuality Patient Experience Guide (CAHPS resource)03/18/2022
NavigateMaternal and Infant Support Program (MISP) update03/16/2022
NavigateRetro Authorization Submission Guidelines03/15/2022
NavigateBilling Update: Auxiliary Personnel - POS03/14/2022
NavigateReport of Pregnancy and Prenatal Risk Assessment Form Payment Update03/04/2022
NavigatePolicy Updates March 202203/01/2022
NavigateProvider Portal Account Linking Enhancement02/21/2022
NavigatePolicy Updates February 202202/01/2022
NavigateAnnual Update - International Classification of Diseases, 10th Revision, Diagnosis Codes (ICD-10-CM)01/27/2022
NavigateNICU Authorization Process Update01/26/2022
NavigateTransportation Scheduling Now Available01/26/2022
NavigateProvider CLIA HCPCS Code Update01/01/2022
NavigatePolicy Updates January 202201/01/2022
2021Date
Navigate2021 Quarter 3 Provider Portal Updates12/31/2021
NavigateCareSource RxInnovations Ohio Medicaid Claims Processing Updates12/31/2021
Navigate2021 Global Quality Enhancer: Value-Based Reimbursement Program12/29/2021
NavigateClarification on Dental Electronic Payment Process Change12/28/2021
NavigateContinuous Glucose Monitor (CGM) Medical Benefit Change – UPDATE12/15/2021
NavigateNotice of Philips Respironics Voluntary Medical Device Recall - UPDATE12/15/2021
Navigate Additional Policy Updates December 202112/15/2021
NavigateABA Provider Contracting & Credentialing Requirements12/15/2021
NavigateYou’re Invited! CareSource Provider Webinar12/13/2021
NavigatePrior Authorization Requirement for Non-Participating Laboratory Services12/10/2021
NavigatePolicy Updates December 202112/01/2021
NavigateABA Claims Paying at Reduced Rate11/19/2021
NavigateImportance of the flu vaccination11/16/2021
NavigateContinuous Glucose Monitor (CGM) Medical Benefit Change11/15/2021
NavigatePolicy Updates November 202111/01/2021
NavigateNational Provider Identifier for Ordering, Referring and Prescribing Providers – UPDATE10/25/2021
NavigateHIPAA CORE Compliant Codes10/15/2021
NavigateAdditional Policy Updates October 202110/15/2021
Navigate2021-2022 Respiratory Syncytial Virus (RSV) Season and Synagis® Criteria10/13/2021
NavigatePolicy Updates October 202110/01/2021
NavigateNew Laboratory Benefit Management Program10/01/2021
NavigatePfizer Vaccine Adherence in Kids (VAKs)09/24/2021
NavigateHospice Claims Billing Guidance09/20/2021
NavigateAdditional Policy Updates September 202109/17/2021
NavigateYou’re Invited! CareSource Provider Webinar09/15/2021
NavigateNotice of Philips Respironics Voluntary Medical Device Recall - This notification has been revised. See notification dated 12/15/202109/13/2021
NavigateAdditional Policy Updates September 202109/02/2021
NavigateSave the Date: Upcoming Provider Orientation Webinar09/02/2021
NavigatePolicy Updates September 202109/01/2021
NavigateCareSource-Akron Pediatric Accountable Care Organization08/31/2021
NavigateAdditional Policy Updates August 202108/12/2021
NavigateNational Provider Identifier Requirement08/09/2021
NavigateAdditional Policy Updates July 202108/03/2021
NavigatePolicy Updates August 202108/01/2021
NavigateWaiver National Provider Identifier Requirement – UPDATE07/29/2021
NavigateYou’re Invited! CareSource Provider Webinar07/22/2021
NavigateNon-Participating Provider Reimbursement Policy Update07/15/2021
NavigatePharmacy Prior Authorization Provider Portal Enhancement07/13/2021
NavigateElectronic Visit Verification (EVV) Billing Guidance07/12/2021
NavigateUpdate in 90 Day Supply Drug List07/01/2021
NavigatePolicy Updates July 202107/01/2021
NavigateCMS Interoperability06/22/2021
NavigateYou’re Invited! CareSource Provider Webinar06/09/2021
NavigateUpdates to Assist with Avalon Laboratory Benefit Management Transition06/04/2021
NavigateWe Want to Hear From You!06/03/2021
NavigateEnteral Billing Updates06/01/2021
NavigatePolicy Updates June 202106/01/2021
NavigateSave the Date: Upcoming Provider Orientation Webinar05/24/2021
NavigateUtilization Management Process05/18/2021
NavigateCareSource Partnership with Avalon Healthcare for Laboratory Benefit Management05/13/2021
NavigateAdditional Policy Updates May 202105/06/2021
NavigateNational Provider Identifier Needed – This notification has been revised. See notification dated 07/29/2021.05/06/2021
NavigatePolicy Updates May 202105/01/2021
NavigateNew Transportation Vendor04/30/2021
NavigatePrior Authorization Updates04/28/2021
NavigateUPDATE - Prior Authorization Requirements04/26/2021
NavigateNational Provider Identifier for Ordering, Referring and Prescribing Providers – This notification has been revised. See notification dated 10/25/2021.04/14/2021
NavigatePolicy Updates April 202104/01/2021
NavigateOhio Medicaid Number Mandatory Requirement03/31/2021
NavigateTransplant Services Reimbursement Update03/11/2021
NavigatePolicy Updates March 202103/01/2021
NavigateEquian Process Frequently Asked Questions02/18/2021
NavigateCommunity Behavioral Health Center Re-Credentialing Process02/16/2021
NavigateAnnual Notification of Requirements02/12/2021
NavigateProvider Directory Changes for Optometry Service Providers Not Contracted with Superior Vision02/10/2021
Navigate2020 Quarter 4 Provider Portal Updates02/01/2021
NavigatePolicy Updates February 202102/01/2021
NavigateUpdate in Blood Glucose Meter and Test Strip Preferred Products01/18/2021
NavigateCare Coordination Information Exchange01/18/2021
NavigateElective Transplant Process Change01/08/2021
NavigateRequirements for Preadmission Screening and Resident Review (PASARR) Process01/01/2021
NavigatePolicy Updates January 202101/01/2021