Past Updates & Announcements

We strive to make partnering with us simple. We’re aware things may change in the way we do business with you and want to communicate these changes to you in an efficient manner.

Visit the Updates & Announcements page frequently to find all the latest CareSource news. We share updates regarding:

  • Pharmacy information, including our Preferred Drug Lists (PDLs)
  • Medical, pharmacy, reimbursement and administrative policies
  • Authorization requirements as communicated through network notifications below 

The links below are in PDF format. If you do not have Adobe Acrobat Reader, you may download it here.

2022Date
Navigate Multi-Language Insert Requirement12/08/2022
Navigate Policy Updates December 202212/01/2022
Navigate CareSource and TurningPoint Partnership for Cardiac and Musculoskeletal Surgical Procedures - UPDATE11/30/2022
Navigate Provider Alternative Format Request11/10/2022
Navigate Updated Prior Authorization List11/1/2022
Navigate Policy Updates November 202211/1/2022
Navigate Importance of Providers Receiving the Flu Vaccination10/28/2022
Navigate CareSource and TurningPoint Partnership for Cardiac and Musculoskeletal Surgical Procedures10/01/2022
Navigate Q4 Live Instructor-Led Provider Training and Education Series10/01/2022
Navigate October 2022 Provider Orientation and Education Live Webinar Invitation09/12/2022
Navigate CLIA-Waived Tests Update09/01/2022
Navigate Policy Updates September 202209/01/2022
Navigate Readmission Pre-Pay Claims Review08/31/2022
Navigate Billing Update: Incorrect Billing of Modifier 58 Notification08/24/2022
Navigate BH Provider Service Resolution Process Summary08/19/2022
Navigate Billing Update Re: Multiple Outpatient Claims08/17/2022
Navigate Policy Updates - July 202207/21/2022
Navigate CareSource Live Instructor-Led Provider Training and Education Series07/07/2022
Navigate We Want to Hear from You!06/30/2022
Navigate Upload Claim Submissions Seamlessly in Provider Portal06/01/2022
Navigate Policy Updates June 202206/01/2022
Navigate Mandatory Incident Management Training05/20/2022
Navigate Post-Acute Care Prior Authorization Resumption05/11/2022
Navigate Policy Updates - May 202205/01/2022
Navigate Billing Updates: Chiropractic Unbundling04/26/2022
Navigate June 2022 Provider Orientation Webinar Registration04/25/2022
Navigate 2021 Q3 Provider Portal Updates04/07/2022
Navigate Policy Updates - April 202204/01/2022
Navigate Billing Updates: Duplicate Discharge Day Management/ICD-10 7th Character and Therapy Proposal04/01/2022
Navigate Introducing Teladoc, CareSource’s New Telehealth Partner03/29/2022
Navigate Quality Patient Experience Guide (CAHPS resource)03/18/2022
Navigate Retro Authorization Submission Guidelines03/15/2022
Navigate Attention - Skilled and Nursing Facility Providers - LOC Requirements03/01/2022
Navigate Provider Portal Account Linking Enhancement02/21/2022
Navigate Model of Care Training Requirements02/09/2022
Navigate Annual Update - International Classification of Diseases, 10th Revision, Diagnosis Codes (ICD-10-CM)01/27/2022
Navigate Transportation Scheduling Now Available01/26/2022
Navigate Provider CLIA HCPCS Code Update01/01/2022
Navigate Policy Updates January 202201/01/2022
2021Date
Navigate 2021 Global Quality Enhancer: Value-Based Reimbursement Program12/29/2021
Navigate Clarification on Dental Electronic Payment Process Change12/28/2021
Navigate Notice of Philips Respironics Voluntary Medical Device Recall - UPDATE12/15/2021
Navigate ABA Provider Contracting & Credentialing Requirements12/15/2021
Navigate You’re Invited! CareSource Provider Webinar12/13/2021
Navigate Prior Authorization Requirement for Non-Participating Laboratory Services12/10/2021
Navigate ABA Claims Paying at Reduced Rate11/19/2021
Navigate Importance of the flu vaccination11/16/2021
Navigate National Provider Identifier for Ordering, Referring and Prescribing Providers – UPDATE10/25/2021
Navigate HIPAA CORE Compliant Codes10/15/2021
Navigate Dental Electronic Payment Process Change10/01/2021
Navigate New Laboratory Benefit Management Programs10/01/2021
Navigate Policy Updates October 202110/01/2021
Navigate Pfizer Vaccine Adherence in Kids (VAKs)09/24/2021
Navigate Nursing Facility Request Form09/23/2021
Navigate Hospice Claims Billing Guidance09/20/2021
Navigate You’re Invited! CareSource Provider Webinar09/15/2021
Navigate Notice of Philips Respironics Voluntary Medical Device Recall - This notification has been revised. See notification dated 12/15/202109/13/2021
Navigate Save the Date: Upcoming Provider Orientation Webinar09/02/2021
Navigate Policy Updates September 202109/01/2021
Navigate National Provider Identifier Requirement08/09/2021
Navigate Waiver National Provider Identifier RequirementUPDATE07/29/2021
Navigate You’re Invited! CareSource Provider Webinar07/22/2021
Navigate Updated Dental Provider ResourcesUPDATE07/22/2021
Navigate Non-Participating Provider Reimbursement Policy Update07/15/2021
Navigate Electronic Visit Verification (EVV) Billing Guidance07/12/2021
Navigate Policy Updates July 202107/01/2021
Navigate 2021 Model of Care Training Requirements06/23/2021
Navigate CMS Interoperability06/22/2021
Navigate You’re Invited! CareSource Provider Webinar06/09/2021
Navigate Utilization Management Process05/18/2021
Navigate Provider Portal Experience Update05/11/2021
Navigate Electronic Visit Verification Education Sessions05/07/2021
Navigate National Provider Identifier NeededThis notification has been revised. See notification dated 07/29/2021.05/06/2021
Navigate Policy Updates May 202105/01/2021
Navigate New Transportation Vendor04/30/2021
Navigate UPDATE - Prior Authorization Requirements04/26/2021
Navigate National Provider Identifier for Ordering, Referring and Prescribing ProvidersThis notification has been revised. See notification dated 10/25/2021.04/14/2021
Navigate Policy Updates April 202104/01/2021
Navigate Ohio Medicaid Number Mandatory Requirement03/31/2021
Navigate Transplant Services Reimbursement Update03/11/2021
Navigate Policy Updates March 202103/01/2021
Navigate Opioid Treatment Program ReimbursementUPDATE02/26/2021
Navigate Waiver Services Acknowledgement02/22/2021
Navigate Equian Process Frequently Asked Questions02/18/2021
Navigate Community Behavioral Health Center Re-Credentialing Process02/16/2021
Navigate Annual Notification of Requirements02/12/2021
Navigate Provider Directory Changes for Optometry Service Providers Not Contracted with Superior Vision02/10/2021
Navigate 2020 Quarter 4 Provider Portal Updates02/01/2021
Navigate Requirements for Preadmission Screening and Resident Review (PASARR) Process01/15/2021
Navigate Elective Transplant Process Change01/08/2021
Navigate Policy Updates January 202101/01/2021
2020Date
Navigate UPDATE - Prior Authorization Requirements12/31/2020
Navigate Transplant Services Reimbursement12/30/2020
Navigate Introducing New Prior Authorization Procedure Code Look-Up Tool12/17/2020
Navigate SolarWinds Cyberattack12/16/2020
Navigate Nursing Facility Assessment Tool12/09/2020
Navigate Mandatory Medicaid Number Requirement12/04/2020
Navigate 2021 Prior Authorization List Reminder12/01/2020
Navigate Opioid Treatment Program ReimbursementThis notification has been revised. See notification dated 02/26/2021.12/01/2020
Navigate Policy Updates December 202012/01/2020
Navigate Definitive Urine Drug Testing Billing Update11/30/2020
Navigate ACT/IHBT Disenrollment Expectations11/17/2020
Navigate Policy Updates November 202011/01/2020
Navigate Quarter 3 Provider Portal Updates10/28/2020
Navigate Importance of the Flu Vaccination10/21/2020
Navigate Updates to MA/D-SNP, MyCare Prior Authorization List10/16/2020
Navigate Custodial Care Place of Service Billing10/06/2020
Navigate Group Billing Guidance10/06/2020
Navigate 2020 Quarter 2 Provider Portal Updates10/05/2020
Navigate National Provider Identifier Requirement Reminder – UPDATE09/28/2020
Navigate Claim Payment Advice (835) Enhancements09/23/2020
Navigate Emergency BH Hospitalization Initial Medical Necessity Reviews09/22/2020
Navigate Home Health Value Code Requirement09/16/2020
Navigate Hospice Claim Modifier Requirement09/11/2020
Navigate Appeal and Payment Dispute Timely Filing Deadline09/10/2020
Navigate Claim Remittance Delay09/03/2020
Navigate Enhanced Claim Editing Implementation09/01/2020
Navigate Policy Updates September 202009/01/2020
Navigate Transition of Care Update08/17/2020
Navigate Care Plan Disruption on Provider Portal08/06/2020
Navigate 2020 Global Quality Enhancer Program07/31/2020
Navigate National Provider Identifier RequirementThis notification has been revised. See notification dated 09/28/2020.07/28/2020
Navigate Enhancements to Prior Authorizations on Provider PortalUPDATE07/27/2020
Navigate Opioid Treatment Program Nasal Narcan Billing Guidance07/24/2020
Navigate Durable Medical Equipment Billing Resource Tool07/23/2020
Navigate Provider Directory Information Attestation07/22/2020
Navigate Transition to Guiding Care Announcement07/22/2020
Navigate Opioid Treatment Program Reimbursement UpdateUPDATE07/16/2020
Navigate Risk Adjustment Coding Education07/15/2020
Navigate CBHC Maximum Units Claim Denials07/13/2020
Navigate Waiver Claims and ICD-10 Coding07/13/2020
Navigate Interactive Voice Response (IVR) Enhancements for Providers06/25/2020
Navigate Adult Day Services Code Change06/23/2020
Navigate Feedback Requested: SNF Provider Summit Ideas06/22/2020
Navigate Provider Portal Claims Submittal Enhancement06/15/2020
Navigate Policy Updates June 202006/01/2020
Navigate Accurate ICD-10 Coding05/26/2020
Navigate Holiday Claim Remittance Delays05/19/2020
Navigate DME Code Edits05/15/2020
Navigate Diabetes Self-Management Training05/15/2020
Navigate Policy Updates May 202005/01/2020
Navigate Provider Portal Claims Quick Start GuideUPDATE04/29/2020
Navigate Substance Use Disorder Residential Claim Denials04/20/2020
Navigate Designation of Availity as Exclusive EDI Gateway04/15/2020
Navigate Correct Payer ID for Claims Submissions04/06/2020
Navigate Recent Provider Portal Updates03/30/2020
Navigate FQHC and RHC Provider Billing Reminder03/27/2020
Navigate Model of Care Training Requirements – UPDATE03/27/2020
Navigate Therapy Provider Credentialing Change03/24/2020
Navigate Issue Resolution: Electronic Remittance Advice (ERA) PLB and Claim Level Adjustments03/13/2020
Navigate Provider Portal Quick Start GuideThis notification has been revised. See notification dated 04/29/2020.03/11/2020
Navigate National Provider Identifier Requirement03/11/2020
Navigate Consent Forms Reminder03/05/2020
Navigate Access and Availability Standards03/02/2020
Navigate Policy Updates March 202003/01/2020
Navigate FQHC Use of Uniform Billing Form UB-0402/19/2020
Navigate Annual Notice of Requirements02/19/2020
Navigate Patient-Driven Groupings Model Implementation02/19/2020
Navigate Prenatal Risk Assessment Forms02/19/2020
Navigate Electronic Visit Verification Correction02/18/2020
Navigate Instructions on Attaching Medical Records in Provider Portal02/07/2020
Navigate Avastin Claims Denied Incorrectly02/07/2020
Navigate EAPG Claims Status01/29/2020
Navigate Provider Model of Care TrainingThis notification has been revised. See notification dated 03/27/2020.01/29/2020
Navigate Opioid Treatment Program ReimbursementThis notification has been revised. See notification dated 07/16/2020.01/28/2020
Navigate Recent Provider Portal Updates01/28/2020
Navigate Paper Checks Dated 1/21, 1/22, 1/2301/27/2020
Navigate Payment for Laboratory Services Furnished by FQHCs or RHCs01/21/2020
Navigate Inpatient Facility Claims Guidelines01/20/2020
Navigate Policy Updates January 2020UPDATE01/20/2020
Navigate Provider Payment Migration Complete01/13/2020
Navigate High Dollar Claims Cover SheetUPDATE01/07/2020
2019Date
Navigate Guidelines for Properly Reporting Billing Provider Address12/26/2019
Navigate Register with New Payment Partner ECHO Health by December 13Deadline Extended Again!12/02/2019
Navigate Holiday Claim Remittance Delay11/26/2019
Navigate ICD-10 Code Update11/26/2019
Navigate Delay in Claim Payments11/13/2019
Navigate Important Provider Billing Address Reminder11/05/2019
Navigate Dual-Eligibility Billing Reminder10/31/2019
Navigate Out of Network Hospice Providers Reminder10/23/2019
Navigate Policy Updates October 201910/01/2019
Navigate Register with New Payment Partner ECHO Health by December 1This notification has been revised. See notification dated 12/02/201909/25/2019
Navigate Recent Provider Portal Updates – UPDATED 10/309/23/2019
Navigate Patient-Driven Payment Model Reminder09/13/2019
Navigate National Provider Identifier for Ordering, Referring, and Prescribing Providers09/10/2019
Navigate Important Inpatient Covered Days Billing Reminder09/10/2019
Navigate Consent Form Upload Enhancement to the Provider PortalUPDATE09/05/2019
Navigate Enhancements to Prior Authorization on Provider PortalThis notification has been revised. See notification dated 07/27/2020.09/05/2019
Navigate September 2019 Policy Updates09/01/2019
Navigate SUD Partial Hospital Program (PHP)08/27/2019
Navigate Durable Medical Equipment (DME) Recoveries08/26/2019
Navigate Issue with Denials for Physical Therapy (PT) Units08/23/2019
Navigate Issues with Outpatient Claim Denials Due to Authorizations Expiring08/23/2019
Navigate Community Behavioral Health Claim Issue Trends and Guidance08/14/2019
Navigate Electronic Visit Verification Update08/09/2019
Navigate 2019-2020 Ohio Provider Manual Now Available08/06/2019
Navigate Assisted Living, Home Health and Hospice Billing Best Practices07/31/2019
Navigate Register with New Payment Partner ECHO Health by October 25This notification has been revised. See notification dated 09/25/201907/26/2019
Navigate Duplicate Modifier on the Claim Service Line07/17/2019
Navigate Post-Payment Audit Update07/12/2019
Navigate Provider Dispute Process07/05/2019
Navigate Multi-Factor Authentication Scheduled for SKYGEN CWP06/21/2019
Navigate Dental Code D9230 Payment Policy Update06/14/2019
Navigate Dental Sedation Codes Payment Policy Reminder06/14/2019
Navigate Non-Covered Dental Service Code Payment Policy Reminder06/14/2019
Navigate Duplicate Claim Denials Review06/14/2019
Navigate Prior Authorization Enhancements for Observation Stays06/13/2019
Navigate 2019 Dental Procedure Code Updates06/10/2019
Navigate Electronic Visit Verification Training Update06/10/2019
Navigate Inpatient Hospital Pre-payment Claims Reviews - Revised 6/6/201906/03/2019
Navigate Tips to Improve Pediatric CAHPS Ratings05/29/2019
Navigate End-Stage Renal Disease (ESRD) Claims and Value Code D505/29/2019
Navigate Community Behavioral Health Claim Issue Trends and Guidance05/28/2019
Navigate Designating a Supervising Provider Using Paper Claims05/17/2019
Navigate Upgrades to AHS Consent Form on the Provider Portal05/13/2019
Navigate Claim Appeals Initial Determination for Payment05/06/2019
Navigate High Cost Radiology Services/NIA Authorization Denial for Hospitals05/06/2019
Navigate Electronic Visit Verification Training Update05/06/2019
Navigate Access Standards Update05/06/2019
Navigate MyCare Waiver Provider Signature Policy Reminder04/26/2019
Navigate Statewide Hepatitis A Outbreak Information04/12/2019
Navigate Enhancements to Delivery and Newborn Notifications – UPDATE03/28/2019
Navigate Waiver Services Prior Authorization Reminder03/15/2019
Navigate Electronic Visit Verification Training Update03/12/2019
Navigate Provider Portal Survey03/07/2019
Navigate Authorization Requirements for Skilled Nursing Facility Stays02/26/2019
Navigate High Dollar Claims – This notification has been revised. See notification dated 01/07/202002/19/2019
Navigate Behavioral Health Claim Issue Identified - UPDATE02/19/2019
Navigate Place of Service Code for Claim Submissions02/14/2019
Navigate Revenue Code 0636 Denials Update02/13/2019
Navigate National Drug Code (NDC) with J1050 Denials Update02/08/2019
Navigate Enhancements to Delivery and Newborn Notifications02/01/2019
Navigate Hepatitis A Prevention01/29/2019
Navigate Policy Updates March 201901/24/2019
Navigate Diagnosis Related Group (DRG) Validation Audits01/21/2019
Navigate Request Interpreter Services Online01/21/2019
2018Date
Navigate Claim Denial Issue - Error Code X9412/27/2018
Navigate Notice of Changes to Retro Prior Authorization Timeframe Requirements12/26/2018
Navigate Behavioral Health Claim Issue Identified12/18/2018
Navigate Issues with Claim Denying for National Drug Code (NDC)12/14/2018
Navigate Changes to Billing Codes for Personal Care Aide ServicesUPDATE12/12/2018
Navigate Remittance Delay for Wednesday, December 5, 2018 Payment Cycle12/07/2018
Navigate MyCare Waiver Provider Signature Policy Network Notification12/4/2018
Navigate Electronic Visit Verification Reminder11/14/2018
Navigate Policy Updates January 201911/01/2018
Navigate Code Advisor Network Notification10/23/2018
Navigate Enhancements to the Waiver Portal10/11/2018
Navigate Electronic Provider Appeals Required10/02/2018
Navigate Changes to Billing Codes for Personal Care Aide Services10/01/2018
Navigate Ambulance Overpayments and Incorrect Payments Recovery09/27/2018
Navigate Q3 2018 Payment Update09/27/2018
Navigate DME Overpayments and Incorrect Payments Recovery Notice09/27/2018
Navigate Home Health Overpayments and Incorrect Payments Recovery Notice09/27/2018
Navigate Physician Assistant Overpayments and Incorrect Payments Recovery Notice09/27/2018
Navigate Duplicate Claim Processing Update09/01/2018
Navigate Well-Child Care08/27/2018
Navigate ODM Medicaid Number Requirement08/27/2018
Navigate Signatures No Longer Needed for Medicaid Addendum Attachments for Provider Maintenance Updates08/21/2018
Navigate Consent to Share Sensitive Health Information08/08/2018
Navigate Clarification of Indiana Network Closure Communication07/30/2018
Navigate Increasing Claim Payment Processing FrequencyUPDATE07/27/2018
Navigate Inventory Reduction Progress and Compliant Process07/10/2018
Navigate Increase Frequency in Claim Payment Processing07/03/2018
Navigate New Address for Refund Checks07/03/2018
Navigate Update to Provider Billing Address Requirements on Claims04/03/2018
Navigate Policy Updates June 201803/30/2018
Navigate Update to Drug Testing PolicyUPDATE03/12/2018
Navigate Policy Updates May 201802/28/2018
Navigate Diabetes Retinal Eye Exam01/25/2018
Navigate New Approach to Educate and Reduce Evaluation and Management Billing Errors01/12/2018
2017Date
Navigate March 2018 Policy Release12/28/2017
Navigate Update on Drug Testing Reimbursement Policy – UPDATE12/01/2017
Navigate Notice of Change to Cardiac Services Prior Authorization Requirements11/17/2017
Navigate Enhanced Ambulatory Patient Groups (EAPG) Billing Methodology Supersedes CareSource Payment Policies11/07/2017
Navigate Deactivation of MyCare Mailbox10/11/2017
Navigate Update Regarding Enhanced Ambulatory Patient Group (EAPG) Billing Payment Methodology10/10/2017
Navigate Clinical Appeals Require Member Consent09/22/2017
Navigate Model of Care Training Required09/21/2017
Navigate Update on Processing Claims for Enhanced Ambulatory Patient GroupsUPDATE09/01/2017
Navigate Drug Screening Reimbursement Policy – This notification has been revised. See notification dated 12/01/2017.08/30/2017
Navigate Notice of Medicare Non-Coverage (NOMNC)08/28/2017
Navigate Lift Chair Coverage and Prior Authorization08/28/2017
Navigate Service Plan Letters08/21/2017
Navigate Submitting Claims for T1019 Personal Care08/21/2017
Navigate Passport vs. Medicaid Payment Structure07/31/2017
Navigate Announcing Enforcement of Enhanced Ambulatory Patient Groups Billing Guidelines – This notification has been revised. See notification dated 09/01/2017.07/27/2017
Navigate Behavioral Health Respite Care Services for Children07/17/2017
Navigate Changes to the Home Modification Process07/17/2017
Navigate Validation of Service Narrative07/17/2017
New Service for Waiver Members – This notification has been canceled and removed 7/11/2017.06/29/2017
Navigate Summer Waiver Provider Forums06/23/2017
Navigate Retro Prior Authorizations05/31/2017
Navigate Service Plan Enhancements05/30/2017
Navigate Screening and Surveillance for Colorectal Cancer04/18/2017
Navigate MM-0034, MM-0079, MM-0080 Gender Dysphoria Medical Policy04/14/2017
Navigate PY-0142 Three-Day Window Payment Policy04/11/2017
Navigate Cite AutoAuth – Inpatient PA Requests04/03/2017
Navigate PY-0226, PY-0227, PY-0228 Vitamin D Assay Testing Payment Policy03/31/2017
Navigate PY-0222, PY-0223, PY-0224 Thyroid Testing Payment Policy03/31/2017
Navigate PY-0181, PY-0185, PY-0187 Transthoracic Echocardiogram Payment Policy03/31/2017
Navigate PY-0169, PY-0174, PY-0173 Sleep Studies Payment Policy03/31/2017
Navigate PY-0163, PY-0167, PY-0168 Non-Invasive Vascular Studies Payment Policy03/31/2017
Navigate Frequently Asked Questions (FAQ) for Long Term Care Nursing Facilities02/17/2017
Navigate Provider Portal Attestation Enhancements02/08/2017
Navigate 2016 MyCare Bad Debt Reconciliation02/08/2017
Navigate Service Rate Changes01/24/2017
Navigate New Attestation for Claim Submission for Waiver Health Partners01/23/2017
2016Date
Posted
Navigate Provider Portal Training / Learn about Prior Authorization Changes12/22/2016
Navigate Addition of Prior Authorization for Part B Therapy12/07/2016
Navigate Quick Reference Guide for Non-Participating Health Partners – UPDATE11/02/2016
Navigate Home Health Services: New Regulatory Requirements for Retired/ New Codes10/26/2016
Navigate Billing for Waiver Services10/13/2016
Navigate Ohio Revised Code 5165.38 - Provider Agreement Terminations10/07/2016
Navigate Payment Policy for Independent Providers09/27/2016
Navigate Cite AutoAuth Expansion for Inpatient Authorizations08/23/2016
Navigate Updated EPSDT Claim Acceptance Criteria07/28/2016
Navigate Suspension of EPSDT Claim Submission Criteria07/22/2016
Navigate Notice of Medical Documentation Requirement for Claim Modifiers06/14/2016
Navigate Spring 2016 Health Partner Education Forums04/22/2016
Navigate Vision Benefit Change04/05/2016
Navigate Claims Submission for Waiver Services Made Easier04/05/2016
Navigate Update on Appropriate Use of G Codes03/31/2016
Navigate Patient Liability Reconciliation Spreadsheets03/25/2016
Navigate Curbing Opioid Overdose with Naloxone – UPDATE03/14/2016
Navigate Paper Claims Processing: Rendering and Billing NPI Requirements03/07/2016
Navigate Update on Billing Guidelines for Healthchek (EPSDT) Claims02/26/2016
Navigate Deadline Extended for Healthchek (EPSDT) Claims Processing Guidelines02/24/2016
Navigate Clarification on the CareSource Transportation Benefit02/24/2016
Navigate 2015/2016 MyCare Ohio Opt-In Coinsurance for SNF Claims02/04/2016
Navigate Additional Dental Handbook Updates for 201602/03/2016
Navigate Rate Calculations for Claims in Excess of 40 Hours in a Week01/25/2016
Navigate Change in Behavioral Health Clinical Guidelines01/20/2016
New Facility Code Edits for Claims – This notification has been canceled and removed 3/3/2016.01/07/2016
2015Date
Posted
Navigate Healthchek (EPSDT) Claims Processing Guidelines12/31/2015
Navigate MyCare Coordination of Benefits (COB) Change12/18/2015
Navigate Dental Handbook Updates for 201612/01/2015
Navigate Health Partner Network Notification11/17/2015
Navigate ICD-10 Qualifiers11/12/2015
Navigate Curbing Opioid Overdose with Naloxone – See notification dated 3/14/2016.11/03/2015
Navigate Improved Provider Directory! Your help is needed!10/29/2015
Navigate Quick Reference Guide for Non-Participating Providers – This notification has been revised. See notification dated 11/2/2016.10/27/2015
Navigate Credentialing Process10/19/2015
Navigate ICD-10 Coding Guidelines Available from CMS09/16/2015
Navigate Getting Ready for ICD-1009/09/2015
Navigate New Facility Code Edits for Claims09/03/2015
Navigate CMS Posts ICD-10-CM and PCS Code Lists08/13/2015
Navigate CMS and AMA Issue FAQs to Clarify ICD-10 Preparation Guidance08/06/2015
Navigate Notification of Nurse & Aide Service Rate Modernization Changes08/03/2015
Navigate Healthcare Clinic at Select Walgreens Now Accepting CareSource Members07/28/2015
Navigate New Requirements for Corrected Claims Submissions Effective August 20, 201507/22/2015
Navigate CMS Creates Countdown Video, Infographic to Ease ICD-10 Transition07/22/2015
Navigate Home Health and Hospice ICD-10 Coding Training Opportunity07/15/2015
Navigate CMS and AMA Partner on ICD-10 Preparations07/10/2015
Navigate CMS Case Studies Available to Explore ICD-10 Concepts06/11/2015
Navigate CareSource Webinar, CMS Videos and Call Available for ICD-10 Prep06/04/2015
Navigate Submit Claims Online Through Provider Portal06/01/2015
Navigate ODM offers ICD-10 Coding Practice Opportunity05/21/2015
Navigate ICD-10 Readiness Assessment05/14/2015
Navigate Summary of MyCare Ohio Services Requiring Prior Authorization05/12/2015
Navigate Revised Clinical Supporting Documentation Policy05/06/2015
Navigate Road to 10 Resource for ICD-10 Implementation04/30/2015
Navigate Transition of Care (TOC) for MyCare Extended for Community Mental Health Centers (CMHCs)04/23/2015
Navigate Prior Authorization for Pain Management and CPAPs04/08/2015
Navigate Primary Care Rate Increase (PCRI) Ending04/08/2015
Navigate ICD-10 Webinars Scheduled04/06/2015
Navigate ICD-10 Transition Tips03/30/2015
Navigate Updated Health Partner Dental Handbook Now Online03/03/2015
Navigate 2015 Ohio Provider Manual Now Available02/23/2015
Navigate Office of Health Transformation Payment Innovation02/20/2015
Navigate EDI Submission of Corrected Claims02/16/2015
Navigate Electronic Submission of Coordination of Benefits (COB) Claims02/12/2015
Navigate MyCare Coordination of Benefits (COB) Change for Specific Provider Types02/06/2015
Navigate MyCare Explanation of Payment (EOP) Correction01/30/2015
Navigate CareSource Dental Provider Updates01/23/2015
Navigate MyCare Bad Debt Reports01/15/2015

2022Date
Navigate Multi-Language Insert Requirement12/08/2022
Navigate Policy Updates December 202212/01/2022
Navigate Face-to-Face Visit Encounter Requirement11/21/2022
Navigate Provider Alternative Format Request11/10/2022
Navigate Prior Authorization Updates11/11/2022
Navigate 2022 Fourth Quarter Friday Forum11/07/2022
Navigate Updated Prior Authorization List11/1/2022
Navigate Policy Updates November 202211/1/2022
Navigate Indiana Pregnancy Promise Program10/24/2022
Navigate Policy Updates October 202210/01/2022
Navigate CLIA-Waived Tests Update09/01/2022
Navigate Policy Updates September 202209/01/2022
Navigate Billing Update: Incorrect Billing of Modifier 58 Notification08/24/2022
Navigate Billing Update Re: Multiple Outpatient Claims08/17/2022
Navigate Save the Date: Third Quarter Friday Forum07/20/2022
Navigate Policy Updates July 202207/01/2022
Navigate Introducing Teladoc, CareSource's New Telehealth Partner06/09/2022
Navigate Upload Claim Submissions Seamlessly in Provider Portal06/01/2022
Navigate Policy Updates June 202206/01/2022
Navigate Billing Updates: Duplicate Discharge Day Management/ICD-10 7th Character and Therapy Proposal05/06/2022
Navigate Billing Updates: Chiropractic Unbundling04/26/2022
Navigate First Quarter Friday Forum Invitation04/15/2022
Navigate Quality Patient Experience Guide (CAHPS resource)03/28/2022
Navigate Billing Updates: EDCf Evaluation & Management Policy03/25/2022
Navigate Retro Authorization Submission Guidelines03/15/2022
Navigate Policy Updates March 202203/01/2022 
Navigate Provider Portal Account Linking Enhancement02/21/2022
Navigate Prior Authorization Requirement Updates01/14/2022
Navigate Correct Coding Claims Update01/11/2022
Navigate Policy Updates January 202201/01/2022